(please click ad for more information)
Jan Feb Mar Apr
May Jun Jul Aug
Sep Oct Nov Dec

Education & Training

Enhancing Your Personal Development
Educational Opportunities Calendar06/01/2016
June 07 eTrain: Employment Practices for Managers & Supervisors, Part 1 Webinar
June 07 Vehicle and Vessel Seminar Fresno
June 08 Vehicle and Vessel Seminar Folsom
June 08 eTrain: Five Critical Things Your Member Survey Isn't Telling You Webinar
June 09 eTrain: Regulation V: Fair Credit Reporting Act Webinar
June 09 Vehicle and Vessel Seminar Sunnyvale
June 14 Vehicle and Vessel Seminar Ontario
June 14 eTrain: Employment Practices for Managers & Supervisors, Part 2 Webinar
June 15 eTrain: Dissecting Which Loan Participation is Best for your CU Webinar
June 15 Vehicle and Vessel Seminar Glendale
June 16 Your Economy - Your Credit Union Anaheim Hills
June 16 Vehicle and Vessel Seminar Westminster
June 16 eTrain: Elder & and Dependent Adult Financial Abuse Prevention & Procedures in California Webinar
June 21 eTrain: Employment Practices for Managers & Supervisors, Part 3 Webinar
June 22 eTrain: Collections for Credit Unions Webinar
June 28 eTrain: Employment Practices for Managers & Supervisors, Part 4 Webinar
June 29 eTrain: Calling the Right Play: Challenges for Credit Union Directors & CEOs Webinar
June 30 eTrain: Loan Participation Due Diligence: Risk, Reward, and Regulations Webinar
July 07 eTrain: Membership & Account Ownership Webinar
July 10-22 Western CUNA Management School Pomona
July 13 eTrain: Best Practices for Financial Institutions on Social Media Webinar
July 19 eTrain: Understanding the National Credit Union Share Insurance Fund (NCUSIF) Webinar
July 26 eTrain: Managing Technology in the Workplace Webinar
July 27 eTrain: Trusts & Other Fiduciary Accounts Webinar
 
For CEO ROUNDTABLE events, please click HERE.
Can't find the topic you are looking for? Click HERE to let us know.
BOLD designates on-site event. Click here for a complete listing.
eTrain Live Webinars by Topic

To register or find out more about a topic offered by seminar, webinar, school or conference, please click on the topic link below.

From the Editors of CU Weekly

RESOLVE CONFLICT AT YOUR CU
updated 06/18/13 08:39 AM
Tips to Handle Difficult Situations
Get the tools and practical applications you need to defuse conflict at your credit union and in your life!

During the June 25 Snipers, Steamrollers and Chronic Complainers: Communication Tools for Dealing with Difficult People webinar, motivational speaker, author, and communication skills expert Pamela Jett will provide you with valuable knowledge and tactics on how to stay calm, cool, and productive in emotionally charged situations.

Jett will discuss:

  • The primary reason difficult people are difficult and what to do about it.
  • What to do and say to counteract typical “difficult people” tactics.
  • Powerful communication techniques to diffuse anger and calm people down.
  • Handling multiple demands and pressures without losing your composure.
  • Why “goat hiding” is a must-have skill set and how to use it for success.
  • What to say when others lose their cool, and what not to say.

This information is especially pertinent to credit union managers, supervisors, and staff who handle member and staff conflict situations.

Click here to register!

 
print
version
  share
article
 
 
Exhibitors & Sponsors
A variety of sponsorships for every budget are available. Your sponsorship is reinforced with verbal recognition, conference event signage, website and program acknowledgement, print, and email exposure. Continue for complete information...