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Education & Training

Enhancing Your Personal Development
Educational Opportunities Calendar05/29/2016
June 07 eTrain: Employment Practices for Managers & Supervisors, Part 1 Webinar
June 07 Vehicle and Vessel Seminar Fresno
June 08 Vehicle and Vessel Seminar Folsom
June 08 eTrain: Five Critical Things Your Member Survey Isn't Telling You Webinar
June 09 eTrain: Regulation V: Fair Credit Reporting Act Webinar
June 09 Vehicle and Vessel Seminar Sunnyvale
June 14 Vehicle and Vessel Seminar Ontario
June 14 eTrain: Employment Practices for Managers & Supervisors, Part 2 Webinar
June 15 eTrain: Dissecting Which Loan Participation is Best for your CU Webinar
June 15 Vehicle and Vessel Seminar Glendale
June 16 Your Economy - Your Credit Union Anaheim Hills
June 16 Vehicle and Vessel Seminar Westminster
June 16 eTrain: Elder & and Dependent Adult Financial Abuse Prevention & Procedures in California Webinar
June 21 eTrain: Employment Practices for Managers & Supervisors, Part 3 Webinar
June 22 eTrain: Collections for Credit Unions Webinar
June 28 eTrain: Employment Practices for Managers & Supervisors, Part 4 Webinar
June 29 eTrain: Calling the Right Play: Challenges for Credit Union Directors & CEOs Webinar
June 30 eTrain: Loan Participation Due Diligence: Risk, Reward, and Regulations Webinar
July 07 eTrain: Membership & Account Ownership Webinar
July 10-22 Western CUNA Management School Pomona
July 13 eTrain: Best Practices for Financial Institutions on Social Media Webinar
July 19 eTrain: Understanding the National Credit Union Share Insurance Fund (NCUSIF) Webinar
July 26 eTrain: Managing Technology in the Workplace Webinar
July 27 eTrain: Trusts & Other Fiduciary Accounts Webinar
 
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eTrain Live Webinars by Topic

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From the Editors of CU Weekly

COLLECTIONS 101: PAST-DUE ACCOUNTS
updated 09/23/13 02:19 PM
Guidelines for an Organized Approach
And if you’re new or inexperienced in collections procedures, how do you even know where to begin?

Get started with the Collections 101 webinar on Oct. 2 at 10:00-11:30 a.m. Credit union lending expert Rick Menton will educate you on the operational guidelines for a methodical, organized approach to credit union collections, and valuable tips and techniques for handling delinquent loans and accounts.

Menton will utilize real life experiences from his years in collections to emphasize and highlight information. Case studies and group exercises are integrated in the program.

Topics to be discussed:

  • Delinquency causes
  • Using the telephone
  • Under 30–day delinquency ratios
  • Skip tracing
  • Handling debtor objections
  • Repossessions and collateral
  • Fair Debt Collections Practices Act (FDCPA)
  • Policies

Ready to register? Click here!

 
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