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Education & Training

Enhancing Your Personal Development
Educational Opportunities Calendar07/26/2014
July 29 eTrain: Shapiro Series: Strengthening Your Credit Union, Part 1 - Non-Interest Income Webinar
July 30 eTrain: Compliance for Opening Accounts Online Webinar
Aug. 06 eTrain: Responding to Federal Subpoenas Webinar
Aug. 07 eTrain: Risks & Trends in IT Security Webinar
Aug. 08-09 Shapiro Summit and CEO Roundtable Sacramento
Aug. 08 Regional Roundtable for CEOs Sacramento
Aug. 13 eTrain: Responding to Federal Levies Webinar
Aug. 14 eTrain: Survival Skills for New Managers & Supervisors Webinar
Aug. 19-20 eTrain: Fulfilling NCUA Financial Literacy Requirements for Directors, Parts 1 & 2 Webinar
Aug. 21 eTrain: Loan Participation: Tools for Liquidity, Managing Risk, & Balance Sheet Allocation Webinar
Aug. 26 eTrain: Bank Secrecy Act (BSA) for Lenders Webinar
Aug. 27 eTrain: Bank Secrecy Act (BSA) for Frontline Staff Webinar
Aug. 28 eTrain: Bank Secrecy Act (BSA) for BSA Officers Webinar
Sep. 03 eTrain: Basics of Automated Clearing House (ACH) Transactions Webinar
Sep. 03 Regional Roundtable for CEOs San Francisco
Sep. 04 eTrain: Understanding the National Credit Union Share Insurance Fund (NCUSIF) Webinar
Sep. 09 eTrain: Eight Techniques for Successful Networking Webinar
Sep. 09 Regulatory Update Seminar Fresno
Sep. 10 Regulatory Update Seminar Sacramento
Sep. 10 eTrain: ACH Exceptions, Government Payments, & Deceased Account Holders Webinar
 
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From the Editors of CU Weekly

COLLECTIONS 101: PAST-DUE ACCOUNTS
updated 09/23/13 02:19 PM
Guidelines for an Organized Approach
And if you’re new or inexperienced in collections procedures, how do you even know where to begin?

Get started with the Collections 101 webinar on Oct. 2 at 10:00-11:30 a.m. Credit union lending expert Rick Menton will educate you on the operational guidelines for a methodical, organized approach to credit union collections, and valuable tips and techniques for handling delinquent loans and accounts.

Menton will utilize real life experiences from his years in collections to emphasize and highlight information. Case studies and group exercises are integrated in the program.

Topics to be discussed:

  • Delinquency causes
  • Using the telephone
  • Under 30–day delinquency ratios
  • Skip tracing
  • Handling debtor objections
  • Repossessions and collateral
  • Fair Debt Collections Practices Act (FDCPA)
  • Policies

Ready to register? Click here!

 
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