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Education & Training

Enhancing Your Personal Development
Educational Opportunities Calendar02/14/2016
Feb. 16 eTrain: Regulation DD: Truth in Savings Act (TISA) Webinar
Feb. 16 Legal Update Seminar Ontario
Feb. 17 Legal Update Seminar Glendale
Feb. 18 Legal Update Seminar El Segundo
Feb. 19 Legal Update Seminar Anaheim Hills
Feb. 21-25 CUNA Governmental Affairs Conference Washington
Feb. 24 eTrain: Fair Credit Reporting Act Compliance Webinar
Feb. 25 eTrain: Reading & Understanding Income Tax Returns Webinar
Mar. 02 eTrain: Enterprise Risk Management, Part 1: Introduction to Enterprise Risk Management Webinar
Mar. 08 eTrain: Hash Tags to Security Holds: Using Social Networking to Compromise a Credit Union Webinar
Mar. 09 eTrain: Enterprise Risk Management, Part 2: Advanced Enterprise Risk Management Issues Webinar
Mar. 16 eTrain: Enterprise Risk Management, Part 3: Enterprise Risk Management from an Information Technology Perspective Webinar
Mar. 17 eTrain: The Art of Asking Questions: Your Key to Credit Union Sales Webinar
Mar. 22 eTrain: Responding to California Subpoenas Webinar
Mar. 22 eTrain: Responding to California Levies Webinar
Mar. 29 eTrain: Internal Fraud & Loan Fraud: Opportunity Makes the Thief Webinar
Mar. 30 eTrain: Innovative Leadership: Rethink, Renew, Revive Webinar
Apr. 03 Credit Union SacTown Ten-Mile Run Sacramento
Apr. 04-05 California Government Relations Rally Sacramento
Apr. 06 eTrain: Loan Officer 101 Webinar
Apr. 07 eTrain: Creating & Managing an Effective "Violence in the Workplace" Program Webinar
Apr. 12 eTrain: From Marketing to CEO: Your Personal Roadmap to CEO Webinar
Apr. 13 eTrain: Resolving Member Complaints & Transaction Disputes Webinar
Apr. 14 eTrain: New Financial Accounting Standards Board (FASB) Rules Webinar
 
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From the Editors of CU Weekly

COLLECTIONS 101: PAST-DUE ACCOUNTS
updated 09/23/13 02:19 PM
Guidelines for an Organized Approach
And if you’re new or inexperienced in collections procedures, how do you even know where to begin?

Get started with the Collections 101 webinar on Oct. 2 at 10:00-11:30 a.m. Credit union lending expert Rick Menton will educate you on the operational guidelines for a methodical, organized approach to credit union collections, and valuable tips and techniques for handling delinquent loans and accounts.

Menton will utilize real life experiences from his years in collections to emphasize and highlight information. Case studies and group exercises are integrated in the program.

Topics to be discussed:

  • Delinquency causes
  • Using the telephone
  • Under 30–day delinquency ratios
  • Skip tracing
  • Handling debtor objections
  • Repossessions and collateral
  • Fair Debt Collections Practices Act (FDCPA)
  • Policies

Ready to register? Click here!

 
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