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Education & Training

Enhancing Your Personal Development
Educational Opportunities Calendar04/19/2015

2015 Education and Training Calendar brochure, please click here.
 

Apr. 21 Basic Mortgage Lending Compliance Seminar Ontario
Apr. 22 Basic Mortgage Lending Compliance Seminar Westminster
Apr. 22 eTrain: Call Center Metrics from the Member's Perspective webinar
Apr. 28 eTrain: Dormant Accounts & Escheat Procedures webinar
May 05 eTrain: Business Account Administration webinar
May 06 Commercial Real Estate Lessons Learned from the Great Recession Webinar
May 12 eTrain: Sexual Harassment Awareness & Prevention Training webinar
May 13 The Virtual Model: Dealing with Member Ghosts Webinar
May 14 Regional Roundtable for CEOs Fresno
May 19 eTrain: Deceased Member Accounts webinar
May 21 eTrain: Member Business Lending Compliance Webinar
May 27 Ten Steps to Relentless Loan Growth Webinar
June 04 eTrain: EPMS, Part 1: Employment Discrimination webinar
June 09 Vehicle and Vessel Seminar Fresno
June 10 Vehicle and Vessel Seminar Sacramento
June 11 Vehicle and Vessel Seminar Oakland
June 11 eTrain: EPMS, Part 2: Documentation webinar
June 11 Regional Roundtable for CEOs La Canada Flintridge
June 16 Vehicle and Vessel Seminar Ontario
June 17 Vehicle and Vessel Seminar Glendale
June 18 Vehicle and Vessel Seminar Westminster
June 18 eTrain: EPMS, Part 3: Wage & Hour Issues webinar
June 25 eTrain: EPMS, Part 4: Disabilities & Leaves webinar
July 07 eTrain: Gen Y Personal Finances webinar
 
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BOLD designates on-site event. Click here for a complete listing.
eTrain Live Webinars by Topic

To register or find out more about a topic offered by seminar, webinar, school or conference, please click on the topic link below.

From the Editors of CU Weekly

COLLECTIONS 101: PAST-DUE ACCOUNTS
updated 09/23/13 02:19 PM
Guidelines for an Organized Approach
And if you’re new or inexperienced in collections procedures, how do you even know where to begin?

Get started with the Collections 101 webinar on Oct. 2 at 10:00-11:30 a.m. Credit union lending expert Rick Menton will educate you on the operational guidelines for a methodical, organized approach to credit union collections, and valuable tips and techniques for handling delinquent loans and accounts.

Menton will utilize real life experiences from his years in collections to emphasize and highlight information. Case studies and group exercises are integrated in the program.

Topics to be discussed:

  • Delinquency causes
  • Using the telephone
  • Under 30–day delinquency ratios
  • Skip tracing
  • Handling debtor objections
  • Repossessions and collateral
  • Fair Debt Collections Practices Act (FDCPA)
  • Policies

Ready to register? Click here!

 
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