Consumer Advocacy

The California and Nevada Credit Union Leagues hosts, a consumer-facing website and social media platform (Facebook and Twitter) designed to attract consumer interest in credit unions and resonate with people’s financial service needs.

Click here to visit We Own Our Bank and be sure to view the We Own Our Bank videos on YouTube.

Take Action—Get Involved

1425 S State St., 95482-6401
Joanna Lopez
Update 10/12/17 -- The credit union is still okay, is closed on Thursdays, and will resume normal business hours tomorrow.  10/11/17 -- At this time, the City of Ukiah Employees' Credit Union will remain closed.  Our credit union is located at the Ukiah Municipal Airport and the building is safe.  Neither credit union or employees have experienced loss yet. 

501 College Ave
Santa Rosa, 95404
Todd Sheffield
Update 10/13/17 -- We have local area donation info available on our website now – working with the community foundations in Napa and Sonoma, and our longstanding partner NCO in Lake/Mendo. We also have a sneak peek of special products we will be offering to Members who have been affected, starting Monday, October 16th. Still waiting to hear back from some of our team regarding their homes (besides the two confirmed lost). Update 10/12/17 -- All branches open. A handful of team members still waiting to hear about their homes, two know that they have lost theirs. We also just made a Facebook post about our local relief efforts – partnering with NCO again for Lake and Mendocino, and directing folks to the Napa and Sonoma Community Foundations for donations in that area. We are working on a handful of special products for those affected by this terrible disaster and will publicize those soon.  10/10/17 - 09:36 - Tina reported that CEO Todd Sheffield has been evacuated from his personal home. Multiple other staff have had personal evacuations also.  10/10/17 - 11:44 - Fulton Road branch temporarily closed. Credit union has branches in: Napa, Guernerville, Healdsburg, Santa Rosa, Sebastopol, Clearlake, Fort Bragg, Lakeport, and Ukiah.

1335 Terra Bella Ave
Mountain View, 94043-1835
Gregory Mitchell
Update 10/17/17: We are working to support and help our members and employees through the devastation of the fires. Safety is paramount and our thoughts are with everyone affected. Our Fountaingrove Parkway branch is closed, however our Mendocino Ave. branch is open. We have also partnered with Patelco Credit Union to offer shared branches to serve First Tech members. We are grateful for Patelco’s partnership as we all work together to support each other and our community during this difficult time.  Contact: Traci Ketchum-Hallinan, Sr. Manager PR & Experiential Marketing.  Update 10/12/17 -- It's two Santa Rosa locations are without power and it has reached out to other CUs in the area to offer assistance.  10/10/17 -- 5:44 p.m. -- Received email from Nikki Carrido , senior retail program manager asking if there was anything our league could help them with; still trying to connect with her on what kind of assistance the credit union needs. Credit union has two branches in Santa Rosa area--both of which are closed at this point. 

580 University Avenue
Sacramento, 95825
800-556-6768, Option 0
Carol Hauck
10/10 - 11:44 - One employee evacuated

11 Digital Dr Ste D
Novato, 94949
Charlene Moffett, interim CEO
10/10/17 -  CEO’s home is OK. Branch OK. But there are some employees that might have lost their homes. They aren’t sure yet; awaiting confirmation from the CEO.

304 Sutton Place
Santa Rosa, 95407
Chris Call
10/10/17 - 11:44 - Open for business today and trying to reach out to our members who may have been affected. 

P.O Box  5073
Livermore, 94551
Mike Donohue
Update 10/13/17 -- Staff and branches are OK.  10/10/17 -- From Chrsitina Boyd/VP Member Services: Our Rohnert Park and Yuba City branches are open today, despite our staff had to evaluate yesterday. We are in the process of determining our relief efforts for both staff and our members (cash and supply donations, loan extensions, emergency loans)

5050 Hopyard Road
Pleasanton, 94588
Erin Mendez
Update 10/17/17: Patelco CU is converting the parking lot of its Santa Rosa branch into a fire relief station on Thursday, from 11 a.m. to 3 p.m., where food trucks will be onsite to offer warm meals. Volunteer employees will be passing out 1,000 family care kits, portable cell phone chargers, and blankets for those in need (while supplies last). The event is open to the public. Along with activating its Member Disaster Relief Plan to help members affected by the fires, Patelco is collecting and matching all monetary donations up to $100,000, with all proceeds benefiting the following local charities providing shelter and food to those in need: Catholic Charities in Santa Rosa; Redwood Empire Food Bank; and Ceres Community Project. Donations can be made online at, at the event Thursday, and at all of Patelco’s 36 branches across California starting this week. The Patelco Credit Union Santa Rosa Branch is located at 1965 Cleveland Ave. (near the Coddingtown Mall), Santa Rosa, CA 95401.
Update 10/13/17 3:41 p.m. -- All team members have returned to work today, and all but 3 team members have returned to their homes.
The Santa Rosa branch remains closed and will be closed tomorrow. Our intent is to open as soon as possible to help the membership in the area. We are processing in-branch shared branching for some impacted members from other credit unions.
Update 10/12/17 -- We have 2 branches closed (Santa Rosa and Fairfield). So far none our team members’ home have been impacted (close with 2 – our Santa Rosa branch manager’s home was the only one left standing and our Branch manager from Novato was the only house of three left standing in the respective neighborhoods). We have 7,586 members who live in the NorCal impacted zip codes (and 131 members in the SoCal impacted zip codes) but don’t know anything yet on them and how they are faring. I do know that a few have contacted us about their lost homes.
There are several volunteer activities we are doing to help out – sending around 50 team members from HQ here to go Friday to Santa Rose to help with their food bank. AS we understand things, they really need volunteers particularly during the week (as they appear to be getting good volunteerism on weekends only). We are putting together care kits and buying battery charging packs and will be giving about 1,000 of each away next week as well.
It’s really quite alarming and at time inconceivable the destruction and need.  10/10 - 11:44 - Multiple staff evacuated from homes; some members lost homes. Three branch closures though buildings are secure.

3033 Cleveland Ave
Santa Rosa, 95406 
Brett Martinez
Update 10/19/17: All RCU branches are open to serve Members. Approximately 28 employees and officials lost homes in the fires and RCU is providing assistance to all affected. RCU is providing zero-interest loans, payment deferrals, increased credit lines, and other financial assistance to Members affected by the fires. RCU Community Fund Inc., in partnership with Redwood CU, Senator Mike McGuire, and The Press Democrat is accepting donations through their North Bay Fire Relief fund at RCU is covering all administrative costs so 100% of donations will go to relief efforts and fire victims. 10/10/17 - According to Brett -- More than 100 staff members have either lost their homes or have been evacuated and don't know the status of their homes. Provided short-term shelter for those employees.

1351 Harter Parkway
Yuba City, 95993
530-671-3009, ext. 141
John Cassidy
10/10/17 - 11:44 - Branches OK. CFO lost her home

1126 Montgomery Dr.
Santa Rosa, 95405-4802    
Renee Rayhill
10/10/17 - 11:44 - One employee lost home

8945 Cal Center Drive
Sacramento, 95826-3239
Donna Bland
10/10/17 -- Napa branch closed for one day. All employees accounted for and OK.

1 Travis Way
Vacaville, CA 95687-3276
Barry Nelson
Updated 10/13/17 -- From Barry Nelson: Staff and members have been impacted.  At this time my staff hasn’t lost family/homes.  However many are on evacuation status (from alert to mandatory).   We closed 2 branches on Tuesday, both were open yesterday, then one of the two closed today. 10/12/17 -- According to Sherry Cordonnier, director of corporate relations: We are currently monitoring the Napa branch and have closed our Green Valley branch. Several of our employees have been evacuated and we are keeping in close communication with them. This is going to be a challenge for many credit unions as the fires are only 3% contained and the winds are escalating.

23021 Lake Center Dr.
Lake Forest CA 92630-2836
Scott Rains
10/12/17 -- From Erica Beach, VP of Marketing: We are all good here. A few team members were impacted by recommended evacuations, school closures and traffic, but other than that we’re good. We're opening our large corporate parking lot for the local firemen that have been staying at the hotel across the street from us in Lake Forest.

123 South Marengo Avenue
Pasadena, CA 91101
Darren Williams
10/11/17 -- Our Operations Center in Anaheim had some air quality issues, some traffic problems for staff and some evacuations, but everyone is back in their homes and things are clearing up. -- Jane Wood, Executive Vice President/Chief Operating Officer

8028 Greenleaf Ave
Whittier, CA 90602-2109
Dave Gunderson
Update: 10/12/17 -- Things are OK. 10/10/17 -- While we could see the flames from our windows on two different hill sides yesterday, the corporate building in Anaheim Hills is currently out of the path of the fire. Most of our Anaheim Hills team members have been re-deployed to alternative work locations today due to street/freeway closures and possible poor air quality. I personally know of many staff who have been evacuated from their residences; however, believe that their homes are still intact. 

2115 N Broadway
Santa Ana, CA 92706-2613
Bill Cheney
10/10/17 – Anaheim Hills branch closed temporarily. Update 10/12/17 -- We are all good. Branch reopened the next day and the team handled the situation well.

757 Redwood Drive
Garberville, CA 95542
707-923-2012, EXT. 150
10/11/17 -- Our status: Our phones are out at the office and homes up here, and connections through cell phones are very sporadic (most folks have Verizon up here) We continue to monitor road coverage for closures on 101, 20, 36 and 299, as we become cut off from “civilization” as these fires move around. Our lobby is open , with ATM and online banking functioning -as long our internet service holds for us as things burn and winds blow. (currently in directions away from us) Patricia Neighbors

1485 Response Rd, Ste. 126
Sacramento CA 95815-5261
916- 569-2002
Timothy Marriott
10/13/17 3:40 p.m. -- We have mapped the fire area in Yuba and identified at least 175 our members who live in the red fire zone. Our Yuba City Branch Manager has had a number of members come in and say they lost everything. Thank you again for reaching out. Thankfully so far none of our employees have reported that they have lost homes although they have family members and friends who have. We are going to provide 75 backpacks full of schools supplies to the school district that has the most students impacted by the fires. They have lost everything so we asked how we could help and this is what they said was their greatest need. Cathy Grimes, VP - Marketing

Disaster Relief Assistance

Grants are available for credit union employees and board members to assist with immediate disaster relief needs, such as out-of-pocket costs that may result from being evacuated. 
PDF CLICK HERE to complete the Disaster Emergency Relief Grant Application.
Grant Guidelines
Electronic Transfer Form

California Fires

For the credit union community, this destruction has hit home. We are a family, and when a family member is impacted we come to their assistance. These are communities in need. We urge you to visit the following two resources to help those affected by these tragic fires:

The National Credit Union Foundation is accepting donations via their online disaster relief system Please select the general disaster relief option. The National Credit Union Foundation will coordinate with the California Credit Union League to distribute donations collected through CUAid to help credit union employees with critical and longer-term recovery needs. One hundred percent of donations will go to credit union disaster relief.

NorthBay Fire Relief

Redwood Credit Union (RCU), in partnership with RCU Community Fund, The Press Democrat, and Senator Mike McGuire, is now accepting financial donations to aid relief efforts and assist victims of the 2017 North Bay fires. 100% of your donations will go directly to support those affected by the fires. Click here to donate.

North Coast Opportunities

In addition, Community First Credit Union—in partnership with North Coast Opportunities, Inc.—is accepting tax-deductible donations at any of its branches, or you may visit to donate online. As with the credit union’s previous relief efforts, 100 percent of donations will go to those affected.

Hike the Hill | Sept. 25-27, 2017 | Washington, D.C.

US Capitol

Advocacy Team

Bob Arnould

Senior Vice President Advocacy
Email Bob

Jay Alburez-Sevilla

Legislative and Grassroots Advocate
Email Jay

Jeremy Empol

Lobbyist and Vice President Federal Government Affairs
Email Jeremy

Courtney Jensen

Vice President of State Government Affairs
Email Courtney

Sharon Lindeman

Vice President Regulatory Advocacy
Email Sharon

Patti Neumaier

Executive Assistant to Advocacy Division
Email Patti

Tina Ramos-Ingold

Media Relations Specialist
Email Tina

Richard Stanton

Vice President of Media Relations and Data Analysis
Email Richard

Andrea Svoboda

Manager Political Advocacy
Email Andrea

Matt Wrye

Manager of Media Relations
Email Matt