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Neen James, author, thought leadership innovator, and REACH 2014 emcee and keynote speaker

PEOPLE’S TIME: 'THE NEW CURRENCY'
updated 10/23/14 11:36 AM
Neen James Challenges CU Leaders
By the looks on people’s faces during Wednesday’s closing luncheon at REACH 2014, it seemed Neen James’ words hung heavy on their minds: “You don’t have time to do anything—you only have time to do what matters.”

The productivity author and thought leader challenged credit union leaders in the audience, asking them what changes they are enduring every day to meet their goals and progress beyond them. Business leaders should take 15 minutes every day to discuss what is—or isn’t—bringing their organizations closer to their goals, she said.

“We need to embrace what really matters, we need to conquer our world, and we need to accelerate our engagements,” James said. “Our world has shifted in the way we access information. We’ve got to pay attention.”

James added that credit union leaders can be clear about “what to say yes to” so they can make the biggest impact on their operations and members.

She also said the “new currency” is time. People should “give time back to others” by not wasting their time when interacting with each other.

“When you get laser-focused on the things you want, you truly make time for those things,” James said. “As a leader, how can you truly listen with your eyes more? Maybe—just maybe—we need to turn off the technology at times. Respecting everyone’s time starts with being accountable for your time and how you pay attention, engage, and leverage your energy.”

She encouraged attendees to consider what’s holding them back from truly making an impact on their credit unions.

“Start declaring—because when you declare something to the world, you’re more likely to do it,” James said.

 
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'BIG DATA' SPOTLIGHT: RISK OR REWARD updated 10/22/14 12:06 PM
Three Panelists Share Opinions
With Alessandro Acquisti as moderator, Wednesday’s audience was treated to a lively discussion—and a bit of back-and-forth debate—on the use of “big data” at credit unions and its ramifications.

SPEAKER DELVES INTO DATA PRIVACY updated 10/22/14 11:57 AM
The Credit Union Connection
As the Big Data Panel during REACH 2014 kicked off on Wednesday, it was apparent “big data” is everywhere and infiltrates all facets of our lives. But how much do consumers value their privacy, and what does it mean for credit unions?

SOCIAL CHARM: INGREDIENT FOR SUCCESS updated 10/22/14 07:59 AM
Chen Lizra at REACH
“Engagement” is one of the top buzz words circulating around REACH 2014—and TED speaker, business consultant, and author Chen Lizra shared some unique insights during the general session on Tuesday. Her buzz word: “social charm.”

INNOVATION PANEL SPURS TAKE-AWAYS updated 10/22/14 05:21 PM
Three CU Industry Perspectives
Attendees at REACH 2014 received a plethora of ideas from Tuesday’s innovation panel to take back to their credit unions—not the least of which included more interaction between employees and leaders, and free-flow of ideas from the bottom up.