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CYBER-ATTACK WARNINGS HEIGHTENED
updated 04/30/13 10:07 AM
California CU Shares Perspective
Some credit unions within the industry—especially the larger ones—are preparing for what information-technology leaders are predicting might happen on May 7: A widespread cyber-attack that could knock out several credit unions' internet and mobile service to members.

Warnings about that specific date regarding possible cyber-attacks, known as Distribute Denial of Service (DDoS) attacks, have been issued by the Credit Union National Association (CUNA). The attacks are aimed at disrupting or suspending online service by saturating a target's network with external communication requests to overload its server.

One California credit union has already experienced such an attack. Patelco CU suffered its own DDoS incident in January and February, where the credit union's members couldn't gain access online to their accounts on two separate occasions.

Patelco learned it was one of the first credit unions among several financial institutions nationwide to become a target of DDoS attacks originating from somewhere in Iran, as evidenced by news reports at the time. No loss of data or theft occurred in either attack, and mobile services were unaffected. Still, the credit union takes the threat extremely seriously.

The hackers “may be looking for other vulnerabilities within the credit union,” said Anthony Vitale during an interview with CU Weekly earlier this year when he held the position of vice president of information technology for Patelco. He has since transitioned to an outside opportunity. “This requires a credit union to take an honest internal look at where there may be vulnerabilities. The bar truly has been raised with these attacks.”

Federal officials reportedly expect the wave of DDoS attacks to continue.

If a credit union is subject to an attack, it will notice a large spike in Internet traffic to its website from one or more IP addresses, and the website will become unresponsive. Proactive measures a credit union can take include:

  • Alerting its network team to actively monitor in-bound Internet traffic that day. The team should be prepared to block traffic from specific IP addresses in an effort to maintain their website's ability to respond to normal business requests.
  • Consider alerting members about the Internet threat for May 7 and asking members to execute critical online banking business on a different day or come into the credit union office.
  • Educating call center staff on the symptoms of a denial of service attack so they can better serve the members and notify their network teams if an attack is underway. The call center staff should be prepared with alternatives to serve the members.

 
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WCMS 2016 COLLOQUIUM updated 07/18/16 02:25 PM
It’s Up To You!
In the midst of the warm balmy, breezes typical of a Southern California evening at Bridges Auditorium in Claremont, CA, Jim Nussle, president and CEO of the Credit Union National Association (CUNA), took the stage in front of students from across the country at the Richard Myles Johnson Colloquium in Credit Union Philosophy on July 14.

'REACH 2016': IT'S TIME TO EXPLORE updated 07/07/16 03:53 PM
Education, Collaboration, Excitement
REACH 2016—the California and Nevada Credit Union Leagues' much-awaited annual convention—is taking place in four months at The Cosmopolitan of Las Vegas from Nov. 2-4. Are you ready?

WHAT CUs ACCOMPLISHED IN SACRAMENTO updated 07/05/16 09:52 AM
Mid-Year Legislative Update
The California State Legislature adjourned for summer recess on June 30 so state lawmakers can spend the month of July in their districts. But before doing so, major deadlines were met, including passing the state budget, completing all policy committee hearings, and passing any legislative measures intended to make it on the Nov. 8 election ballot.

LOCAL MEDIA: WHAT CUs SHOULD KNOW updated 06/27/16 03:45 PM
Regional Footprint Creates Opportunity
Over the past five days, a string of events pushed the “credit union” name into the spotlight on the websites of 10 suburban daily newspapers across Southern California—a phenomenon revealing how media conglomerates operate today, and how credit unions fit into this crowded and emerging picture.

NEVADA CREDIT UNION LEADER PASSES updated 06/23/16 12:49 PM
More Information to Follow
The California and Nevada Credit Union Leagues received word that Doug Schwartz, President and CEO of Elko Federal Credit Union (EFCU), was struck by a car yesterday in Elko, Nevada and passed away early Thursday. Details are still being investigated.

TMG, CO-OP: BLOCKCHAIN STUDIES updated 06/22/16 02:45 PM
Help FIs Evaluate Opportunities
Three influential payments industry players–TMG, CO-OP Financial Services and Mercator Advisory Group–are making progress on their collective plan to create much-needed clarity around the potential for blockchain technology in the community financial institution industry.

CUs CONVERGE ON ECONOMY AND STRATEGY updated 06/20/16 03:00 PM
Forecast, Discussion, and Ideas
How can credit unions prepare for 2017 given so many "what if" scenarios on the economy, interest rates, labor force, household demographics, political environment, and consumers?

DIVERSITY: GOOD INVESTMENT FOR CUs updated 06/16/16 02:33 PM
Latest Issue of “The NCUA Report”
In the latest issue of the National Credit Union Administration’s (NCUA) monthly newsletter, an article by the Office of Minority and Women Inclusion outlines how diversity leads to better service, greater innovation and increased membership. These outcomes make credit unions stronger and more sustainable, and ultimately lead to greater strength for the entire credit union system.

CA CUs SURPASS $100B LENDING MARK updated 06/14/16 08:06 AM
Auto Market Under the Microscope
California credit unions just hit a record: they surpassed the $100 billion lending milestone for the first time ever, with used auto loans making a superstar appearance during this historical moment.

FEDERATION AND EQUIFAX PARTNER updated 06/13/16 02:48 PM
Launch Financial Capability Center
The National Federation of Community Development Credit Unions (Federation) and Equifax Inc. announced a partnership to build the Westside Financial Capability Center. The Center will provide the Atlanta Westside community with affordable banking, alternatives to payday loans, affordable home mortgages, and a suite of financial services designed to empower residents to achieve their financial goals. The search for a physical site has narrowed to several options that will allow the Center to function in coordination with Atlanta area credit unions, community stakeholders and service providers. Equifax has committed $450,000 through 2018 in support of the Center which is scheduled to open in early 2017.

TWO LARGE CALIFORNIA CUs TO MERGE updated 06/09/16 02:33 PM
N. Island Financial CU & Calif. CU
Two California credit unions—the $1.24-billion North Island Financial CU and the $1.6-billion California CU—announced plans to merge.

'JUNTOS AVANZAMOS' ADVANCES FORWARD updated 06/02/16 08:09 AM
Kinecta FCU Becomes 6th in CA
Kinecta FCU and its affiliate, NIX Neighborhood Lending, were recently recognized by the National Federation of Community Development Credit Unions and the California Credit Union League with the “Juntos Avanzamos” (Together We Advance) certification—a branding initiative helping credit unions become the preferred financial resource for local organizations serving underserved Hispanic immigrants.

MEETING WITH NCUA REGION V DIRECTOR updated 06/01/16 02:11 PM
Freed Committed to Fair Process
Today in Sacramento, local credit union leaders met with National Credit Union Administration (NCUA) Region V Director, Cherie Freed, who succeeds Liz Whitehead.

DEFENSE CREDIT UNION COUNCIL LIAISON updated 05/27/16 10:21 AM
McWatters Named to Represent NCUA
At the request of NCUA Board Chairman Rick Metsger, Board Member J. Mark McWatters will serve as the National Credit Union Administration’s liaison to the Defense Credit Union Council.The agency is committed to supporting service members and hiring veterans.

RMJ LAUNCHES 'BITE OF REALITY' APP updated 05/26/16 02:40 PM
Modernizes, Streamlines Program
The Richard Myles Johnson Foundation recently rolled out an app for its successful Bite of Reality program. The app— believed to be the first of its kind for a credit union-sponsored reality fair program—modernizes Bite of Reality, making it more relatable to young people.

DECISION ENGINE TECHNOLOGY updated 05/24/16 09:57 AM
Get The Most Out of Your Technology
May is an awkward month. It’s as if it is not sure exactly what it wants to be. Somedays in May are more like April; some are more like June. Perhaps that is where we got the word “May”-be? But, one thing that is certain about May is that it is the month of graduation ceremonies, and much like the month itself, graduates are at that awkward point in life, where the future is not quite certain.

MOUNTAIN WEST JOINS 'PLEXCITY' updated 05/23/16 03:22 PM
CU Association is 6th Shared Owner
Mountain West Credit Union Association is purchasing a shared-ownership stake in Plexcity for information technology, accounting/finance, and human resource solutions, adding to the Ontario, CA-based company’s unique story of growing collaboration between credit union trade associations since January 2015.

CONNECTING WITH MEXICAN IMMIGRANTS updated 05/19/16 10:29 AM
Matrícula Consular Online Seminar June 9
Lack of identification is one of the biggest barriers for Hispanic immigrants to access affordable financial services. RSVP for a Juntos Avanzamos online seminar on using the Matrícula Consular to reach unbanked Mexican immigrants. Learn how to use the Matricula Consular as a safe, effective way to open savings and checking accounts.

SUMMER IMPACT OPPORTUNITY FOR CUs updated 05/19/16 03:30 PM
$21M Toward Jobs For Young People
Federal government leaders are working hand in hand with local stakeholders to craft solutions that harness resources across multiple agencies in response to local needs and priorities. Since 2009, more than fifteen Federal agencies have launched dozens of initiatives and partnerships with over 1,800 rural, tribal and urban communities. Federal leaders are working across agency lines and offering hands-on support to build local capacity, provide expertise, and unlock resources to help community leaders achieve their goals.

'IT WAS THE RIGHT THING TO DO' updated 05/17/16 10:16 AM
CFO Professional of the Year
Most new ideas aren’t necessarily new, according to Susan Gruber. They are old concepts with a new twist, and they can have great potential.

WHY ONE SMALL CU RANKS BIG IN TECH updated 05/09/16 08:48 PM
Behind United Catholics FCU
No one was perhaps more surprised to learn her credit union ranked No. 1 on MagnifyMoney’s most recently published list of “most digitally savvy” U.S. credit unions than Lucy Sloan.

FINANCIAL CAPABILITY COLLOQUIUM updated 05/03/16 11:38 AM
Measuring Credit Unions' Impact
Nearly 30 leaders and professionals came together last week at the first Financial Capability Colloquium to discuss how to collectively and effectively measure the individual financial literacy efforts that their credit unions and organizations routinely implement within their communities, and how to use these measurements to tell a powerful story that will resonate with the public.

METSGER APPOINTED NCUA BOARD CHAIR updated 05/02/16 05:17 PM
Plus, CFPB on Arbitration and TRID
President Barack Obama has appointed National Credit Union Administration (NCUA) Vice Chairman Rick Metsger to be the ninth chairman of the NCUA Board of Directors, succeeding outgoing Board Chairman Debbie Matz, whose service ended April 30.

TV INVESTIGATION SPOTLIGHTS 'PACE' updated 05/02/16 02:39 PM
Protecting Consumers Becomes Crucial
A TV news station in Los Angeles has captured a clear example of consumer protection issues stemming from the “PACE” lending program (Property Assessed Clean Energy) in just one instance of how it is proving financially harmful to homeowners and credit union members across California.