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IMPROVE CHECK DEPOSIT PROCESSING
updated 05/15/13 02:13 PM
Reasons to Use Teller Capture
Check deposits continue to be a significant part of a teller's daily duties, and in fact, account for 90 percent of transactions. Reducing the costs associated with the check deposit process can significantly add value to your credit union.

Catalyst Corporate's Teller Capture can help you improve operational productivity and enhance member service by simply moving deposit processing from the back office to the teller line.

Top reasons to leverage Teller Capture at your credit union:

  • Eliminates Scanning Bottlenecks—Checks are scanned throughout the day, limiting end-of-day balancing to only cash.
  • Reduces Downstream Error Corrections—Teller Capture requires balancing before completing each transaction and provides tools to identify mistakes.
  • Facilitates Real-Time Institution-Wide Research—Receipt Manager produces an instant electronic receipt of every transaction and electronically staples checks and signatures to receipts. In addition, it prompts identification verification and stores shared branching data with check images.
  • Reduces Check Losses—Scanned checks can be validated against third-party databases to detect counterfeits, as well as items with a high likelihood of return. Extended holds can be applied and scanning for duplicates across multiple deposit channels.
  • Improves Face-to-Face Time—With many of the manual transaction tasks eliminated, tellers can focus more on members to build and strengthen relationships, and capitalize on cross-selling opportunities.

Catalyst Corporate's Teller Capture solutions include Bluepoint Solutions' ImagePoint Teller, Receipt Manager, and Electronic Content Management services, and Early Warning Services' batch and real-time DEPOSIT CHEK services.

For more information, contact a Catalyst Corporate Account Executive at contactus@catalystcorp.org, or 800.442.5763.

                           
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LEADERS ENGAGE WITH STATE LAWMAKERS updated 04/15/14 09:44 AM
Card Security a Hot Topic
Credit union professionals and volunteers took a stand for their members in Sacramento from April 7-8 during the California Credit Union League’s 2014 Government Relations Rally (GRR)—an event that attracted more than 75 attendees and helped build relationships with state legislators.

CO-OP ANNOUNCES SHAREHOLDER DIVIDEND updated 04/14/14 01:37 PM
Patronage Pool of $30.5 Million
CO-OP Financial Services has announced a shareholder dividend pool of $30.5 million for 2013—a 17 percent increase from 2012. Since becoming a credit union-owned cooperative in 1996, CO-OP’s total shareholder patronage has been $284.8 million.

DBO REPS ADDRESS 'CUOLI' INVESTMENTS updated 04/14/14 01:05 PM
State CU Update Given
California Department of Business Oversight (DBO) Commissioner Jan Owen and Deputy Commissioner of Credit Unions Erick Orellana gave attendees an overview of the department during the California Credit Union League’s 2014 Government Relations Rally (GRR) last week in Sacramento and welcomed questions from attendees.

CONGRESSMEN CONCERNED OVER RBC RULES updated 04/09/14 01:18 PM
Questions Arise During Hearing
Reps. Ed Royce, R-CA, and Brad Sherman, D-CA, questioned National Credit Union Administration (NCUA) General Counsel Mike McKenna on the effectiveness of the NCUA's proposed risk-based capital rule during a House Financial Services Committee hearing last week.