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IMPROVE CHECK DEPOSIT PROCESSING
updated 05/15/13 02:13 PM
Reasons to Use Teller Capture
Check deposits continue to be a significant part of a teller's daily duties, and in fact, account for 90 percent of transactions. Reducing the costs associated with the check deposit process can significantly add value to your credit union.

Catalyst Corporate's Teller Capture can help you improve operational productivity and enhance member service by simply moving deposit processing from the back office to the teller line.

Top reasons to leverage Teller Capture at your credit union:

  • Eliminates Scanning Bottlenecks—Checks are scanned throughout the day, limiting end-of-day balancing to only cash.
  • Reduces Downstream Error Corrections—Teller Capture requires balancing before completing each transaction and provides tools to identify mistakes.
  • Facilitates Real-Time Institution-Wide Research—Receipt Manager produces an instant electronic receipt of every transaction and electronically staples checks and signatures to receipts. In addition, it prompts identification verification and stores shared branching data with check images.
  • Reduces Check Losses—Scanned checks can be validated against third-party databases to detect counterfeits, as well as items with a high likelihood of return. Extended holds can be applied and scanning for duplicates across multiple deposit channels.
  • Improves Face-to-Face Time—With many of the manual transaction tasks eliminated, tellers can focus more on members to build and strengthen relationships, and capitalize on cross-selling opportunities.

Catalyst Corporate's Teller Capture solutions include Bluepoint Solutions' ImagePoint Teller, Receipt Manager, and Electronic Content Management services, and Early Warning Services' batch and real-time DEPOSIT CHEK services.

For more information, contact a Catalyst Corporate Account Executive at contactus@catalystcorp.org, or 800.442.5763.

 
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CELEBRATE 100 MILLION MEMBERSHIPS updated 07/24/14 03:42 PM
National Awareness Campaign
The credit union movement is on pace to reach 100 million memberships this summer. To commemorate this milestone, the Credit Union National Association (CUNA) launched the “100 Million Memberships” campaign, and invites all credit unions to participate.

ECONOMY 'WELL POSITIONED AND READY' updated 07/23/14 02:06 PM
CUs Can Target Growth Areas
As the economy expands throughout the latter half of 2014, credit unions should focus particularly on the largest employment sectors and growth in these areas, according to California and Nevada Credit Union Leagues Chief Economist Dwight Johnston in his latest Credit Union Digest column.

STORY ON CONGRESSMAN ISSA CLARIFIED updated 07/22/14 11:53 AM
'Misrepresents Facts,' Dykstra Says
Some within the credit union industry may have read the recently published Credit Union Times article regarding remarks from Rep. Darrell Issa, R-CA, in relation to the credit union movement.

GIGI HYLAND TALKS PHILOSOPHY AT WCMS updated 07/21/14 04:11 PM
Foundation Leader Addresses Colloquium
The foundational philosophy of credit unions isn’t dead. But keeping true to the movement’s ideology means staying nimble in how it’s executed and harboring an open mind to change.