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updated 05/15/13 02:13 PM
Reasons to Use Teller Capture
Check deposits continue to be a significant part of a teller's daily duties, and in fact, account for 90 percent of transactions. Reducing the costs associated with the check deposit process can significantly add value to your credit union.

Catalyst Corporate's Teller Capture can help you improve operational productivity and enhance member service by simply moving deposit processing from the back office to the teller line.

Top reasons to leverage Teller Capture at your credit union:

  • Eliminates Scanning Bottlenecks—Checks are scanned throughout the day, limiting end-of-day balancing to only cash.
  • Reduces Downstream Error Corrections—Teller Capture requires balancing before completing each transaction and provides tools to identify mistakes.
  • Facilitates Real-Time Institution-Wide Research—Receipt Manager produces an instant electronic receipt of every transaction and electronically staples checks and signatures to receipts. In addition, it prompts identification verification and stores shared branching data with check images.
  • Reduces Check Losses—Scanned checks can be validated against third-party databases to detect counterfeits, as well as items with a high likelihood of return. Extended holds can be applied and scanning for duplicates across multiple deposit channels.
  • Improves Face-to-Face Time—With many of the manual transaction tasks eliminated, tellers can focus more on members to build and strengthen relationships, and capitalize on cross-selling opportunities.

Catalyst Corporate's Teller Capture solutions include Bluepoint Solutions' ImagePoint Teller, Receipt Manager, and Electronic Content Management services, and Early Warning Services' batch and real-time DEPOSIT CHEK services.

For more information, contact a Catalyst Corporate Account Executive at contactus@catalystcorp.org, or 800.442.5763.

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HIKE THE HILL: A 'PRODUCTIVE' TRIP updated 09/23/14 01:41 PM
Leagues Host Meetings With Lawmakers
Dozens of meetings transpired between policymakers and credit union leaders from California and Nevada during the autumn “Hike the Hill” in Washington, D.C. last week—a period which also happened to be the last regular congressional session.

CUs MEET WITH NCUA, CFPB OFFICIALS updated 09/22/14 04:20 PM
Leaders Encouraged by Visits
California and Nevada credit union leaders were encouraged by visits with two National Credit Union Administration (NCUA) board members and officials from the Consumer Financial Protection Bureau (CFPB) last week during the industry’s annual “Hike the Hill” visit in Washington, D.C., which focused on meeting with regulators and legislators alike.

California and Nevada Snapshot
The second-quarter 2014 Credit Union Quarterly Performance Reports for California and Nevada have been published by the California and Nevada Credit Union Leagues.

Your Problem: Solved
Risk-based pricing (compliance), creating an operational plan (strategic planning), and making a solid value proposition (marketing) are all highlighted within the latest “Problem? Solved!” column in Credit Union Digest.