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IMPROVE CHECK DEPOSIT PROCESSING
updated 05/15/13 02:13 PM
Reasons to Use Teller Capture
Check deposits continue to be a significant part of a teller's daily duties, and in fact, account for 90 percent of transactions. Reducing the costs associated with the check deposit process can significantly add value to your credit union.

Catalyst Corporate's Teller Capture can help you improve operational productivity and enhance member service by simply moving deposit processing from the back office to the teller line.

Top reasons to leverage Teller Capture at your credit union:

  • Eliminates Scanning Bottlenecks—Checks are scanned throughout the day, limiting end-of-day balancing to only cash.
  • Reduces Downstream Error Corrections—Teller Capture requires balancing before completing each transaction and provides tools to identify mistakes.
  • Facilitates Real-Time Institution-Wide Research—Receipt Manager produces an instant electronic receipt of every transaction and electronically staples checks and signatures to receipts. In addition, it prompts identification verification and stores shared branching data with check images.
  • Reduces Check Losses—Scanned checks can be validated against third-party databases to detect counterfeits, as well as items with a high likelihood of return. Extended holds can be applied and scanning for duplicates across multiple deposit channels.
  • Improves Face-to-Face Time—With many of the manual transaction tasks eliminated, tellers can focus more on members to build and strengthen relationships, and capitalize on cross-selling opportunities.

Catalyst Corporate's Teller Capture solutions include Bluepoint Solutions' ImagePoint Teller, Receipt Manager, and Electronic Content Management services, and Early Warning Services' batch and real-time DEPOSIT CHEK services.

For more information, contact a Catalyst Corporate Account Executive at contactus@catalystcorp.org, or 800.442.5763.

 
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THE HOME EQUITY OPPORTUNITY IS BACK updated 09/29/14 11:10 AM
However, 1st Mortgage Originations Drop
Even as total real estate loans for California credit unions in the second quarter of this year matched the all-time high in late 2008, it’s a different story for the “other real estate loans” category—primarily home equity loans, which are off by 38 percent.

2014 CU STAFF COMPENSATION SURVEY updated 09/29/14 10:16 AM
Now Available—Order Yours Today
As the economy continues to push forward, credit unions need a trusted employee compensation rulebook they can consult.

PROACTIVE WAYS TO BUILD CU CHAMPIONS updated 09/29/14 10:02 AM
Building Relationships is Vital
Credit union leaders passionate about political advocacy recently met with candidates throughout California and Nevada to show the industry’s support of their campaigns, including Rep. Tony Cardenas, D-CA, Brian Sandoval, governor of Nevada, and Pat Bates, candidate for California State Senate District 36 and current fifth district county supervisor for Orange County.

SUCCESSION PLANNING: CRITICAL AREAS updated 09/29/14 09:37 AM
Meet Your CU’s Needs
What is succession planning? And is there a regulation requiring credit unions to have a succession plan in place?