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IMPROVE CHECK DEPOSIT PROCESSING
updated 05/15/13 02:13 PM
Reasons to Use Teller Capture
Check deposits continue to be a significant part of a teller's daily duties, and in fact, account for 90 percent of transactions. Reducing the costs associated with the check deposit process can significantly add value to your credit union.

Catalyst Corporate's Teller Capture can help you improve operational productivity and enhance member service by simply moving deposit processing from the back office to the teller line.

Top reasons to leverage Teller Capture at your credit union:

  • Eliminates Scanning Bottlenecks—Checks are scanned throughout the day, limiting end-of-day balancing to only cash.
  • Reduces Downstream Error Corrections—Teller Capture requires balancing before completing each transaction and provides tools to identify mistakes.
  • Facilitates Real-Time Institution-Wide Research—Receipt Manager produces an instant electronic receipt of every transaction and electronically staples checks and signatures to receipts. In addition, it prompts identification verification and stores shared branching data with check images.
  • Reduces Check Losses—Scanned checks can be validated against third-party databases to detect counterfeits, as well as items with a high likelihood of return. Extended holds can be applied and scanning for duplicates across multiple deposit channels.
  • Improves Face-to-Face Time—With many of the manual transaction tasks eliminated, tellers can focus more on members to build and strengthen relationships, and capitalize on cross-selling opportunities.

Catalyst Corporate's Teller Capture solutions include Bluepoint Solutions' ImagePoint Teller, Receipt Manager, and Electronic Content Management services, and Early Warning Services' batch and real-time DEPOSIT CHEK services.

For more information, contact a Catalyst Corporate Account Executive at contactus@catalystcorp.org, or 800.442.5763.

 
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'BIG DATA' SPOTLIGHT: RISK OR REWARD updated 10/22/14 12:06 PM
Three Panelists Share Opinions
With Alessandro Acquisti as moderator, Wednesday’s audience was treated to a lively discussion—and a bit of back-and-forth debate—on the use of “big data” at credit unions and its ramifications.

SPEAKER DELVES INTO DATA PRIVACY updated 10/22/14 11:57 AM
The Credit Union Connection
As the Big Data Panel during REACH 2014 kicked off on Wednesday, it was apparent “big data” is everywhere and infiltrates all facets of our lives. But how much do consumers value their privacy, and what does it mean for credit unions?

SOCIAL CHARM: INGREDIENT FOR SUCCESS updated 10/22/14 07:59 AM
Chen Lizra at REACH
“Engagement” is one of the top buzz words circulating around REACH 2014—and TED speaker, business consultant, and author Chen Lizra shared some unique insights during the general session on Tuesday. Her buzz word: “social charm.”

INNOVATION PANEL SPURS TAKE-AWAYS updated 10/22/14 05:21 PM
Three CU Industry Perspectives
Attendees at REACH 2014 received a plethora of ideas from Tuesday’s innovation panel to take back to their credit unions—not the least of which included more interaction between employees and leaders, and free-flow of ideas from the bottom up.