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Bill Birnie, CEO of Eagle Community CU, and Diana Dykstra, President and CEO of the California and Nevada Credit Union Leagues

PBS INTERVIEWS CU CEO, LEAGUE CEO
updated 08/29/13 01:40 PM
Dykstra, Eagle Community CU Interview
California and Nevada Credit Union Leagues President and CEO Diana Dykstra appears this week alongside Eagle Community CU's CEO Bill Birnie in a seven-minute video interview discussing the credit union difference, how credit unions operate, and member benefits. The segment aired nationally on PBS' "In Focus", a television show hosted by Martin Sheen.

"Credit unions are owned by the members that make deposits and take out the loans, so there is a natural trust built into that. They are local and in their communities, so it makes a real difference when you know the people who run the institution and the people who are using the services of the institution," Dykstra said in the video.

The interview also details Eagle Community CU's service and dedication to its members and the credit union movement.

"At Eagle Community Credit Union, we've adopted the core values of professionalism, integrity, and engagement. We've woven those core values in everything we do," Birnie said. "Those core values define us and define our culture."

Click here to view the video.

 
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ANNUAL FED WEBINAR ON REGS, GUIDANCE updated 11/21/14 10:32 AM
Also, FinCEN Issues Advisories
Senior staff at the Federal Reserve will host an annual webinar to provide a recap of recent regulatory changes and highlight various inter-agency guidance. The webinar will also discuss current hot topics in the financial services industry and give a glimpse of future regulatory changes.

DIANA DYKSTRA RECEIVES 'EAGLE AWARD' updated 11/20/14 10:41 AM
Outstanding Record of Achievement
Diana Dykstra, president and CEO of the California and Nevada Credit Union Leagues, was presented with the American Association of Credit Union Leagues’ highest honor—the Eagle Award—this week during AACUL’s winter meeting in Hawaii.

LEAGUE SURVEY EXTENDED TO NOV. 21 updated 11/19/14 10:57 AM
Overdraft and Courtesy Pay
The deadline for the California and Nevada Credit Union Leagues’ survey to obtain information about credit unions’ overdraft and courtesy-pay programs has been extended to Nov. 21.

CUs RECEIVE UNRIVALED SURVEY SCORE updated 11/18/14 11:10 AM
Ranked First in 'Customer Satisfaction'
Credit unions are ranked first in customer satisfaction, significantly outpacing all other financial services, according to findings released Tuesday by the American Customer Satisfaction Index (ACSI).