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CO-OP AND ALKAMI FORM PARTNERSHIP
updated 03/08/14 08:42 AM
Integrated Online and Banking Solution
CO-OP Financial Services and Alkami Technology, Inc. are banding together on a bundle solution that includes CO-OP Bill Pay and the Alkami ORB Platform. This enables credit unions to offer members a fully-integrated online and mobile banking bill payment solution.

The bundled solution features MemberPay Plus, the premium version of CO-OP Bill Pay, which serves as the processing engine behind the bill pay user interface provided by the Alkami ORB Platform. The result is a digital banking solution with the following features:

  • Designed for touch on smart phones and iPads
  • Content driven, including dashboard, account history, fund transfers, integrated bill pay, savings, and budgeting tools
  • Customizable user interface and content on a per member basis
  • Empowers credit unions to understand and access information about its member base

“The Alkami user interface is an elegant one, and in combination with CO-OP Bill Pay processing, presents a compelling digital banking and bill pay alternative for credit unions,” said Stan Hollen, president and CEO, CO-OP Financial Services. “The fact that we have not only chosen to partner with Alkami, but to invest in the company as well, clearly demonstrates our commitment to this partnership and just how important we think our bundled solution is for credit unions.”

CO-OP Financial Services is also making a minority investment in Alkami to maximize connectivity to emerging product lines and build highly-adaptive applications that serve CO-OP’s credit unions.

For more information on CO-OP, visit www.co-opfs.org.

 
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ANNUAL FED WEBINAR ON REGS, GUIDANCE updated 11/21/14 10:32 AM
Also, FinCEN Issues Advisories
Senior staff at the Federal Reserve will host an annual webinar to provide a recap of recent regulatory changes and highlight various inter-agency guidance. The webinar will also discuss current hot topics in the financial services industry and give a glimpse of future regulatory changes.

DIANA DYKSTRA RECEIVES 'EAGLE AWARD' updated 11/20/14 10:41 AM
Outstanding Record of Achievement
Diana Dykstra, president and CEO of the California and Nevada Credit Union Leagues, was presented with the American Association of Credit Union Leagues’ highest honor—the Eagle Award—this week during AACUL’s winter meeting in Hawaii.

LEAGUE SURVEY EXTENDED TO NOV. 21 updated 11/19/14 10:57 AM
Overdraft and Courtesy Pay
The deadline for the California and Nevada Credit Union Leagues’ survey to obtain information about credit unions’ overdraft and courtesy-pay programs has been extended to Nov. 21.

CUs RECEIVE UNRIVALED SURVEY SCORE updated 11/18/14 11:10 AM
Ranked First in 'Customer Satisfaction'
Credit unions are ranked first in customer satisfaction, significantly outpacing all other financial services, according to findings released Tuesday by the American Customer Satisfaction Index (ACSI).