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Western Healthcare FCU CEO Diana Michaels and Board Chairman Cheryl Jarman

CEO: 'LEAD BY LIVING THE VISION'
updated 04/29/14 09:40 AM
Western Healthcare FCU in CU Digest
After being raised on a steady diet of how credit unions are “different” by design, Diana Michael’s career path was inevitable. Now the CEO of Western Healthcare FCU enjoys sharing her passion of credit unions with others—both inside and outside the movement.

Her insight for future credit union leaders is contagious as well. You have to “lead by living the vision, because others will look to you to display that leadership,” Michaels said. “Have the desire and passion to help people succeed, and have the ability to understand that happy team members make happy credit union members.”

Michaels and Western Healthcare FCU Board Chairman Cheryl Jarman are the latest credit union leaders spotlighted within the Leader 2 Leader column in the April/May edition of Credit Union Digest—a relevant resource for professionals in the industry.

Readers can explore the first credit union experience, personal philosophy, leadership advice, educational background, biggest challenges, and other insightful responses of both Jarman and Michaels in the column.

Click here to read the rest of their story on Page 5 of Credit Union Digest!

Western Healthcare FCU—based in Concord, CA—serves 4,000 members and has $35 million in assets.

 
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DIANA DYKSTRA RECEIVES 'EAGLE AWARD' updated 11/20/14 10:41 AM
Outstanding Record of Achievement
Diana Dykstra, president and CEO of the California and Nevada Credit Union Leagues, was presented with the American Association of Credit Union Leagues’ highest honor—the Eagle Award—this week during AACUL’s winter meeting in Hawaii.

LEAGUE SURVEY EXTENDED TO NOV. 21 updated 11/19/14 10:57 AM
Overdraft and Courtesy Pay
The deadline for the California and Nevada Credit Union Leagues’ survey to obtain information about credit unions’ overdraft and courtesy-pay programs has been extended to Nov. 21.

CUs RECEIVE UNRIVALED SURVEY SCORE updated 11/18/14 11:10 AM
Ranked First in 'Customer Satisfaction'
Credit unions are ranked first in customer satisfaction, significantly outpacing all other financial services, according to findings released Tuesday by the American Customer Satisfaction Index (ACSI).

2015 'GAC': TIME TO START PLANNING updated 11/18/14 09:20 AM
Find Out More and Register
With the elections finished and the 114th Congress scheduled to begin Jan. 6, credit union members should look forward to the next installment in the California and Nevada Credit Union Leagues' advocacy efforts: The 2015 Governmental Affairs Conference (GAC).