THE COST OF 'TCPA' NON-COMPLIANCE
updated 08/11/14 01:44 PM
Challenges and Recommendations
Wells Fargo Bank: $950,000. JP Morgan Chase: $11.3 million. Bank of America: $32.1 million. Wells Fargo Home Mortgage: $17.1 million. Sallie Mae: $24.1 million.
These are just a sampling of class-action settlements seen in the last few years based on alleged violations of the Telephone Consumer Protection Act (TCPA).
With statutory penalties of $500 to$1,500 per violation (each call is treated as a separate violation), TCPA is quickly becoming the new favorite statute among class-action attorneys.
ANNUAL FED WEBINAR ON REGS, GUIDANCE updated
11/21/14 10:32 AM
Also, FinCEN Issues Advisories
Senior staff at the Federal Reserve will host an annual webinar to provide a recap of recent regulatory changes and highlight various inter-agency guidance. The webinar will also discuss current hot topics in the financial services industry and give a glimpse of future regulatory changes.
DIANA DYKSTRA RECEIVES 'EAGLE AWARD' updated
11/20/14 10:41 AM
Outstanding Record of Achievement
Diana Dykstra, president and CEO of the California and Nevada Credit Union Leagues, was presented with the American Association of Credit Union Leagues’ highest honor—the Eagle Award—this week during AACUL’s winter meeting in Hawaii.
LEAGUE SURVEY EXTENDED TO NOV. 21 updated
11/19/14 10:57 AM
Overdraft and Courtesy Pay
The deadline for the California and Nevada Credit Union Leagues’ survey to obtain information about credit unions’ overdraft and courtesy-pay programs has been extended to Nov. 21.
CUs RECEIVE UNRIVALED SURVEY SCORE updated
11/18/14 11:10 AM
Ranked First in 'Customer Satisfaction'
Credit unions are ranked first in customer satisfaction, significantly outpacing all other financial services, according to findings released Tuesday by the American Customer Satisfaction Index (ACSI).