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Attendees of the 2014 Shapiro Summit, an exclusive event for small credit unions in California, pose for a group photo during the annual event.

SHAPIRO SUMMIT PREPS CUs FOR FUTURE
updated 08/12/14 10:15 AM
Tech, Marketing, Non-Interest Income
Leaders came together last weekend in Sacramento, CA for the 2014 Shapiro Summit at a time when small credit unions face an important crossroads in technology, marketing, operational efficiency, and regulations.

To view photos, click here!

The annual event for California credit unions $50 million and under spotlighted how to stay current with the changing world of financial services as different generations of credit union members and consumers enter new stages of their lives. Baby boomers and Generations X, Y, and Z were in focus as attendees collaborated and brainstormed on how to best meet each group’s needs while surviving and thriving in a challenging economic environment.

Several participants found the answers they were looking for while engaging in group discussions on everyday issues that small credit unions face—or at the very least, they discovered nuggets of information and resources to implement at their individual credit unions. They heard from:

  • Bob Arnould, senior vice president of advocacy for the California and Nevada Credit Union Leagues—Arnould addressed the importance of advocacy at the state and federal level as credit unions navigate a new world of laws and regulations.
  • Larry Palochik, senior vice president of member solutions for the California and Nevada Credit Union Leagues—Palochik discussed the Leagues’ five business units—Image Arc Marketing Solutions, C-Sun Studios, CURoots Services, CUVitality, and Professional Solutions—and ComplySight, a new comprehensive solution for compliance professionals.
  • Brad Ganey, senior vice president and COO of Catalyst Corporate FCU—Ganey talked about how to tackle information technology challenges through outsourcing and allow staff to redirect resources to member-focused objectives. He touched on cloud computing strategies and what’s most appropriate for security-minded financial institutions.
  • Patrick Redo, CEO of All U.S. CU, and Diana Michaels, CEO of Western Healthcare FCU—Redo and Michaels gave an important project update on how small credit unions can generate fee income. The Shapiro Advisory Committee has been researching ways to help small credit unions increase non-interest income and reduce expenses to promote a healthy bottom line, while remaining member friendly.
  • Suzanne Leedale, CEO of SLO CU, and George Sun, Manager of Image Arc Marketing Solutions—Leedale and Sun explored how social media should be used at small credit unions to engage members.
  • Gordon Fowler, CEO of 3fold Communications—Fowler touched on how credit unions face the task of serving and attracting five generations of consumers, and how those individuals feel and act within the world around them. All generations value authenticity, transparency, accountability, and protection of privacy.
  • Erick Orellana, deputy commissioner for the California Department of Business Oversight—Orellana gave an update on the health of state-chartered credit unions across California and how the DBO is reaching out to help those needing guidance and resources. He said the agency is working on developing systems to spend less time at credit unions to save time and resources on both sides of the table.
  • Michael Dyer, associate regional director for the National Credit Union Administration (Region V)—Dyer updated attendees on how NCUA—specifically Region V—is working with credit unions and gave insight into the broader supervisory function of the agency.

Tina Torres, CEO of Limoneira FCU, was the recipient of this year’s Cathy Arra Memorial Scholarship. The scholarship was created in memory of longtime Shapiro Group manager and League employee Cathy Arra, who passed away in 2011.

 
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WCMS 2016 COLLOQUIUM updated 07/18/16 02:25 PM
It’s Up To You!
In the midst of the warm balmy, breezes typical of a Southern California evening at Bridges Auditorium in Claremont, CA, Jim Nussle, president and CEO of the Credit Union National Association (CUNA), took the stage in front of students from across the country at the Richard Myles Johnson Colloquium in Credit Union Philosophy on July 14.

'REACH 2016': IT'S TIME TO EXPLORE updated 07/07/16 03:53 PM
Education, Collaboration, Excitement
REACH 2016—the California and Nevada Credit Union Leagues' much-awaited annual convention—is taking place in four months at The Cosmopolitan of Las Vegas from Nov. 2-4. Are you ready?

WHAT CUs ACCOMPLISHED IN SACRAMENTO updated 07/05/16 09:52 AM
Mid-Year Legislative Update
The California State Legislature adjourned for summer recess on June 30 so state lawmakers can spend the month of July in their districts. But before doing so, major deadlines were met, including passing the state budget, completing all policy committee hearings, and passing any legislative measures intended to make it on the Nov. 8 election ballot.

LOCAL MEDIA: WHAT CUs SHOULD KNOW updated 06/27/16 03:45 PM
Regional Footprint Creates Opportunity
Over the past five days, a string of events pushed the “credit union” name into the spotlight on the websites of 10 suburban daily newspapers across Southern California—a phenomenon revealing how media conglomerates operate today, and how credit unions fit into this crowded and emerging picture.

NEVADA CREDIT UNION LEADER PASSES updated 06/23/16 12:49 PM
More Information to Follow
The California and Nevada Credit Union Leagues received word that Doug Schwartz, President and CEO of Elko Federal Credit Union (EFCU), was struck by a car yesterday in Elko, Nevada and passed away early Thursday. Details are still being investigated.

TMG, CO-OP: BLOCKCHAIN STUDIES updated 06/22/16 02:45 PM
Help FIs Evaluate Opportunities
Three influential payments industry players–TMG, CO-OP Financial Services and Mercator Advisory Group–are making progress on their collective plan to create much-needed clarity around the potential for blockchain technology in the community financial institution industry.

CUs CONVERGE ON ECONOMY AND STRATEGY updated 06/20/16 03:00 PM
Forecast, Discussion, and Ideas
How can credit unions prepare for 2017 given so many "what if" scenarios on the economy, interest rates, labor force, household demographics, political environment, and consumers?

DIVERSITY: GOOD INVESTMENT FOR CUs updated 06/16/16 02:33 PM
Latest Issue of “The NCUA Report”
In the latest issue of the National Credit Union Administration’s (NCUA) monthly newsletter, an article by the Office of Minority and Women Inclusion outlines how diversity leads to better service, greater innovation and increased membership. These outcomes make credit unions stronger and more sustainable, and ultimately lead to greater strength for the entire credit union system.

CA CUs SURPASS $100B LENDING MARK updated 06/14/16 08:06 AM
Auto Market Under the Microscope
California credit unions just hit a record: they surpassed the $100 billion lending milestone for the first time ever, with used auto loans making a superstar appearance during this historical moment.

FEDERATION AND EQUIFAX PARTNER updated 06/13/16 02:48 PM
Launch Financial Capability Center
The National Federation of Community Development Credit Unions (Federation) and Equifax Inc. announced a partnership to build the Westside Financial Capability Center. The Center will provide the Atlanta Westside community with affordable banking, alternatives to payday loans, affordable home mortgages, and a suite of financial services designed to empower residents to achieve their financial goals. The search for a physical site has narrowed to several options that will allow the Center to function in coordination with Atlanta area credit unions, community stakeholders and service providers. Equifax has committed $450,000 through 2018 in support of the Center which is scheduled to open in early 2017.

TWO LARGE CALIFORNIA CUs TO MERGE updated 06/09/16 02:33 PM
N. Island Financial CU & Calif. CU
Two California credit unions—the $1.24-billion North Island Financial CU and the $1.6-billion California CU—announced plans to merge.

'JUNTOS AVANZAMOS' ADVANCES FORWARD updated 06/02/16 08:09 AM
Kinecta FCU Becomes 6th in CA
Kinecta FCU and its affiliate, NIX Neighborhood Lending, were recently recognized by the National Federation of Community Development Credit Unions and the California Credit Union League with the “Juntos Avanzamos” (Together We Advance) certification—a branding initiative helping credit unions become the preferred financial resource for local organizations serving underserved Hispanic immigrants.

MEETING WITH NCUA REGION V DIRECTOR updated 06/01/16 02:11 PM
Freed Committed to Fair Process
Today in Sacramento, local credit union leaders met with National Credit Union Administration (NCUA) Region V Director, Cherie Freed, who succeeds Liz Whitehead.

DEFENSE CREDIT UNION COUNCIL LIAISON updated 05/27/16 10:21 AM
McWatters Named to Represent NCUA
At the request of NCUA Board Chairman Rick Metsger, Board Member J. Mark McWatters will serve as the National Credit Union Administration’s liaison to the Defense Credit Union Council.The agency is committed to supporting service members and hiring veterans.

RMJ LAUNCHES 'BITE OF REALITY' APP updated 05/26/16 02:40 PM
Modernizes, Streamlines Program
The Richard Myles Johnson Foundation recently rolled out an app for its successful Bite of Reality program. The app— believed to be the first of its kind for a credit union-sponsored reality fair program—modernizes Bite of Reality, making it more relatable to young people.

DECISION ENGINE TECHNOLOGY updated 05/24/16 09:57 AM
Get The Most Out of Your Technology
May is an awkward month. It’s as if it is not sure exactly what it wants to be. Somedays in May are more like April; some are more like June. Perhaps that is where we got the word “May”-be? But, one thing that is certain about May is that it is the month of graduation ceremonies, and much like the month itself, graduates are at that awkward point in life, where the future is not quite certain.

MOUNTAIN WEST JOINS 'PLEXCITY' updated 05/23/16 03:22 PM
CU Association is 6th Shared Owner
Mountain West Credit Union Association is purchasing a shared-ownership stake in Plexcity for information technology, accounting/finance, and human resource solutions, adding to the Ontario, CA-based company’s unique story of growing collaboration between credit union trade associations since January 2015.

CONNECTING WITH MEXICAN IMMIGRANTS updated 05/19/16 10:29 AM
Matrícula Consular Online Seminar June 9
Lack of identification is one of the biggest barriers for Hispanic immigrants to access affordable financial services. RSVP for a Juntos Avanzamos online seminar on using the Matrícula Consular to reach unbanked Mexican immigrants. Learn how to use the Matricula Consular as a safe, effective way to open savings and checking accounts.

SUMMER IMPACT OPPORTUNITY FOR CUs updated 05/19/16 03:30 PM
$21M Toward Jobs For Young People
Federal government leaders are working hand in hand with local stakeholders to craft solutions that harness resources across multiple agencies in response to local needs and priorities. Since 2009, more than fifteen Federal agencies have launched dozens of initiatives and partnerships with over 1,800 rural, tribal and urban communities. Federal leaders are working across agency lines and offering hands-on support to build local capacity, provide expertise, and unlock resources to help community leaders achieve their goals.

'IT WAS THE RIGHT THING TO DO' updated 05/17/16 10:16 AM
CFO Professional of the Year
Most new ideas aren’t necessarily new, according to Susan Gruber. They are old concepts with a new twist, and they can have great potential.

WHY ONE SMALL CU RANKS BIG IN TECH updated 05/09/16 08:48 PM
Behind United Catholics FCU
No one was perhaps more surprised to learn her credit union ranked No. 1 on MagnifyMoney’s most recently published list of “most digitally savvy” U.S. credit unions than Lucy Sloan.

FINANCIAL CAPABILITY COLLOQUIUM updated 05/03/16 11:38 AM
Measuring Credit Unions' Impact
Nearly 30 leaders and professionals came together last week at the first Financial Capability Colloquium to discuss how to collectively and effectively measure the individual financial literacy efforts that their credit unions and organizations routinely implement within their communities, and how to use these measurements to tell a powerful story that will resonate with the public.

METSGER APPOINTED NCUA BOARD CHAIR updated 05/02/16 05:17 PM
Plus, CFPB on Arbitration and TRID
President Barack Obama has appointed National Credit Union Administration (NCUA) Vice Chairman Rick Metsger to be the ninth chairman of the NCUA Board of Directors, succeeding outgoing Board Chairman Debbie Matz, whose service ended April 30.

TV INVESTIGATION SPOTLIGHTS 'PACE' updated 05/02/16 02:39 PM
Protecting Consumers Becomes Crucial
A TV news station in Los Angeles has captured a clear example of consumer protection issues stemming from the “PACE” lending program (Property Assessed Clean Energy) in just one instance of how it is proving financially harmful to homeowners and credit union members across California.