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The "usual way" of achieving this goal is being transformed, especially in light of rules issued by the Consumer Financial Protection Bureau (CFPB) and National Credit Union Administration (NCUA). Some credit unions are creating new employee positions solely focused on compliance, while others are increasingly relying on outside expertise for assistance.
Several credit unions can only balance their support staff so much before the particulars and technicalities of meeting a regulation's requirements start eating away at precious time and resources. "We leverage technology and automate processes wherever we can, but ultimately compliance is just plain hard work," said Bill Birnie, CEO of Eagle Community CU.
In light of the evolving regulatory world credit unions are living through, the editors of Credit Union Digest asked Birnie and four of his fellow CEOs the following question: How is your credit union innovating to meet old and new regulatory and compliance challenges?.
Click here to read their responses on pages 6-7 within the April/May edition of Credit Union Digest.
Their answers give a cross section of strategies for overcoming one of the most talked-about impediments to the industry today.