updated 03/29/13 09:24 AM 2013-03-29 00:00:00.0
April 'Member News' Posted
Scroll down to view the latest on how credit unions and industry affiliates across California and Nevada are implementing new operational strategies for their members, and donating time and money to help the communities they serve!


updated 03/29/13 09:19 AM 2013-03-29 00:00:00.0
Patelco CU hired Kevin Landel as the credit union's new chief information officer and senior vice president. Landel will be responsible for information technology and information services at the credit union. He comes from California Coast CU, where he most recently served as senior vice president of information services.


L-R: Family FCU Board Vice Chairperson Raquel H Gutierrez; California and Nevada Credit Union Leagues’ EVP and COO Lucy Ito; Family FCU CEO and Unsung Hero Award recipient Lucia Moreno-Linares; Board President Luisa Valladolid; Board member Eliseo Sanchez; and Board Treasurer Florencio Rodriguez.
updated 03/27/13 02:43 PM 2013-03-27 00:00:00.0
The California and Nevada Credit Union Leagues recently honored Christian Community CU CEO John Walling, Family FCU CEO Lucia Moreno-Linares, Ventura County CU CEO Joe Schroeder, and Western Healthcare FCU CEO Diana Michaels as recipients of its Unsung Hero Award. The awards honor deserving individuals within the credit union industry with at least 20 years of service who also have made significant contributions in the community.


updated 03/27/13 02:42 PM 2013-03-27 00:00:00.0
Credit unions headquartered in California raised $1.27 million for Credit Unions for Kids (CU4Kids) in 2012, the primary fundraising vehicle for Children’s Miracle Network Hospitals. The state’s fundraising initiative ranked the most of any participating state. Leading the fundraising effort was the 2012 California and Nevada Credit Unions for Kids Wine Auction event, raising nearly $282,000.
Coming in second place in California was First Tech FCU, with $123,800 raised. In the third spot was SchoolsFirst FCU, clocking in with an impressive $96,900 for the year.
Credit unions from Nevada raised $97,300 on behalf of CU4Kids in 2012, with Silver State Schools CU raising $16,400, and Boulder Dam CU, coming in third with $15,000.
Click here to see final fundraising results for California credit unions.
Click here to see final fundraising results for Nevada credit unions.


Sharon Lindeman, VP of Regulatory Advocacy for the California and Nevada Credit Union Leagues
updated 03/27/13 02:42 PM 2013-03-27 00:00:00.0
The California and Nevada Credit Union Leagues recently hired Sharon Lindeman as vice president of regulatory advocacy. She served 21 years in various compliance capacities at SchoolsFirst FCU. Her top three objectives at the Leagues are to create and maintain effective relationships with regulators, build upon the timeliness of providing regulatory information to member credit unions, and spearhead the ongoing development of PowerComment, a new online forum currently in its final testing stages that will provide a platform for reviewing proposed rules, asking questions of League staff or fellow credit unions, and instantly submitting personalized comment letters.


Attendees of the 2013 Credit Unions for Kids Wine Auction pose for a picture with their masks (L-R): Carol Galizia, incoming CEO of L.A. Financial CU; Sue Mitchell, Partner at Mitchell, Stankovic, and Associates; and Diana Dykstra, President and CEO of the California and Nevada Credit Union Leagues.
updated 03/27/13 02:41 PM 2013-03-27 00:00:00.0
A record $500,000 was raised during the 2013 Credit Unions for Kids Wine Auction in late March, where 365 attendees from California and Nevada placed their bids for a range of high-end wines, vacation packages, memorabilia, sports tickets, and a range of other packages at the Laguna Cliffs Marriott in Dana Point, CA—all for the sake of Children's Miracle Network Hospitals (CMN).


updated 03/27/13 02:40 PM 2013-03-27 00:00:00.0
Eagle Community CU is offering a special federal relief loan program for federal employees affected by sequestration budget cuts. The program includes a zero-percent line of credit, waived penalties on certificate withdrawals, and waived fees on existing loan payment arrangements. Also, the credit union is offering existing members who are federal employees waived fees on loans, as well as payment arrangements.


updated 03/27/13 02:39 PM 2013-03-27 00:00:00.0
America's Christian CU was featured in a recent episode of Today In America with Terry Bradshaw as a business leader within the community during the TV show's recent spotlight on Glendora, CA. Hosted by football legend and sports broadcaster Terry Bradshaw, the episode interviewed America's Christian CU CEO Mendell Thompson about business growth and innovation, as well as community partnerships.


updated 03/27/13 02:39 PM 2013-03-27 00:00:00.0
1st United Services CU, through a new partnership with CU Realty Services (a credit union service organization), is now offering members a comprehensive real estate package. Through the help of this CUSO, members will be offered a one-stop-shop experience, where they'll be assisted with all aspects of the buying and selling process, including multiple-listing-service (MLS) searches, neighborhood research, and trustworthy advice.


Bay FCU employees participate in a recent local fundraiser (L-R): Laura Owen, Angelynn Dang, Chris Lewis, Cameron Haste, Alicia Flores, and Michelle Haddix.
updated 03/27/13 02:38 PM 2013-03-27 00:00:00.0
Bay FCU announced that for 10 consecutive years, every employee of the credit union's staff has actively participated each year in volunteering and fundraising opportunities for local schools and nonprofit organization—a 100-percent involvement rate. Employees earn "credit" for their volunteer time and receive recognition pins signifying the number of credits earned during the previous year.


updated 03/27/13 02:38 PM 2013-03-27 00:00:00.0
Financial Partners CU launched a mobile person-to-person payment platform entitled "Send Money," where members can transmit funds with their smart phones to anyone else using the credit union's Send Money services, powered by PayPal.


updated 03/27/13 02:37 PM 2013-03-27 00:00:00.0
Evangelical Christian CU plans to present a webinar in April by the Evangelical Council for Financial Accountability that is covering financial issues vital for treasurers of small churches, where ministry members of the credit union can learn about determining compensation for church employees, proper handling of clergy housing allowance, social security tax for employees, and other important topics.


L-R: Altura CU employees Tina Covington, David Fisher, Jacque Thurman, and Karena Chum with UC Riverside's "Norm the Navel" at a Highlander’s basketball game.
updated 03/27/13 02:36 PM 2013-03-27 00:00:00.0
Altura CU recently sponsored a basketball game at UC Riverside and spread the word about its products and services while cheering on the hometown team—an event that was part of a partnership Altura has with UCR’s Athletics Program for the 2012-2103 school year. The credit union gave away rally towels featuring both the UCR and Altura logos, and during halftime the announcer noted Altura as the "proud sponsor" of UC Riverside Athletics, as well as title sponsor of the UC Riverside Cub Club, an organization within the college’s athletics program for elementary-age kids. Additionally, 11 Altura CU employees, including CEO Mark Hawkins, read to children at schools in Riverside County recently as part of Read Across America Day, a national literacy program designed to spur children to read more.


Travis CU Financial Education Officer Camille Gutierrez teaches about "the value of a dollar" to children from Travis Air Force Base's Child Development Center.
updated 03/27/13 02:36 PM 2013-03-27 00:00:00.0
Travis CU—in honor of Military Saves Week—partnered with Travis Air Force Base to offer free financial education workshops at the Airman and Family Readiness Center for service members, civilian employees, and family members. The credit union plans to offer nine classes focusing on financial goals and improving financial readiness. Travis CU also offered a free financial education "story time" for children who are part of the Travis Air Force Base Child Development Center. Additionally, Travis CU partnered with local organizations and agencies to develop a Workplace Ready Certification Program for students in the Fairfield-Suisun Unified School District, which will help validate students with successful entry-level skills that they can offer local employers.


updated 03/27/13 02:35 PM 2013-03-27 00:00:00.0
Cabrillo CU is offering members who are facing furloughs because of recent federal budget cuts a zero-percent Sequestration Assistance Loan of up to $2,500—one that's available for as long as the federal furloughs remain in place.


Christian Community CU Operations VP Charlotte Conway answers a question about teller cash machines during the Tiger Cub Scout Pack 423 tour of the credit union.
updated 03/27/13 02:35 PM 2013-03-27 00:00:00.0
Christian Community CU hosted Tiger Cub Scout Pack 423 as part of the scout's Making Change and Banking "Go See It" program, where scouts had the opportunity to see the inner workings of the credit union and learn about the benefits of saving money.


updated 03/27/13 02:34 PM 2013-03-27 00:00:00.0
California and Nevada credit unions are eagerly adopting the Credit Union National Association's Unite for Good initiative, a strategic vision where Americans choose credit unions as their best financial partner. Click here for more information.


updated 03/27/13 02:34 PM 2013-03-27 00:00:00.0
Credit union professionals are discovering a better browsing experience when they visit, as a new and improved website was recently unveiled by the California and Nevada Credit Union Leagues to meet members' needs. Greatly improved navigation and streamlined content will deliver to the user the information they are seeking quickly and easily. In addition, a brand new search feature is available for those digging deeper into the vast information repository.


updated 03/27/13 02:33 PM 2013-03-27 00:00:00.0
CO-OP Financial Services named Technicolor FCU Director of Marketing Robert Baron and San Francisco FCU Online Services Administrator Andree Kirk—along with one other credit union professional from North Dakota—finalists for the CO-OP Think Prize 13, a competition created to inspire solutions to credit union industry issues. Baron was picked for a "Virtual Teller System," and Kirk for a "Shared Member Application Platform." The winner will be announced on May 2 at CO-OP's Think 13 Conference in Chicago, IL, held from April 29-May 2.


updated 03/27/13 02:30 PM 2013-03-27 00:00:00.0
I.C.E. FCU has been merged into Kinecta FCU through an agreement with the National Credit Union Administration (NCUA), which liquidated I.C.E. in March. Former I.C.E. FCU members will receive information about the change. Kinecta now serves more than 242,000 members and has $3.2 billion in assets.


updated 03/27/13 02:18 PM 2013-03-27 00:00:00.0
CoastHills FCU has taken full advantage of the suite of marketing resources available to it as a CSCU member (Card Services for Credit Unions), experiencing year-over-year growth in all areas of its business, including account base growth (31 percent), total outstanding growth (22 percent), volume growth (42 percent), and overall revenue-per-account growth (32 percent). The credit union's success story demonstrates how executing multiple enhancements to a card program improves a credit union’s bottom line, while also increasing the benefits offered to its members and strengthening member loyalty.


updated 03/27/13 02:16 PM 2013-03-27 00:00:00.0
Credit unions are outperforming banks in delinquencies and loan percentages, and holding even in net charge-offs, according to research by the California and Nevada Credit Union Leagues. Recently published trends provide an overview of how credit unions currently measure up against banks in five areas. Click here to read more.


Teveia Barnes, Commissioner for the California Department of Financial Institutions
updated 03/27/13 02:07 PM 2013-03-27 00:00:00.0
California Department of Financial Institutions Commissioner Teveia Barnes was confirmed in March by the California Senate after being appointed by Gov. Jerry Brown in March 2012. Barnes has jurisdiction over credit unions, state-licensed banks, industrial banks, trust companies, offices of foreign banks, money transmitters, and premium finance companies.


updated 03/07/13 10:47 AM 2013-03-07 00:00:00.0
CUs Share Success Stories
In the latest edition of Member News, credit unions across California and Nevada share their individual success stories in reaching out to local communities through donations, financial literacy efforts, fundraisers, promotional initiatives, and collective advocacy efforts in Washington, D.C. To learn more, keep reading!


United Health CU CEO Linda White (far left), winner of the Credit Union National Association's 2012 Member Benefits Outstanding Performance Award in the under-$75 million-asset category.
updated 03/07/13 10:33 AM 2013-03-07 00:00:00.0
United Health CU was recognized by the Credit Union National Association for ranking as one of the nation’s best credit unions under $75 million in assets in providing direct financial benefits to members, including low-interest-rate loans, higher-than-average deposit yields, and fewer or lower fees compared to banks. CEO Linda White was recognized during the general session of CUNA's 2013 Governmental Affairs Conference in Washington, D.C. in February. United Health CU delivers a direct benefit of $277 per member household, according to the award, entitled the "2012 Member Benefits Outstanding Performance Award."


L-R: Rep. Brad Sherman, D-CA; Rep. Tom McClintock, R-CA; Diana Dykstra, President and CEO of the California and Nevada Credit Union Leagues; and Rep. Ami Bera, D-CA
2013 GAC
updated 03/07/13 10:33 AM 2013-03-07 00:00:00.0
Nearly 180 California and Nevada credit union executives and board members attended the Credit Union National Association's 2013 Governmental Affairs Conference (GAC) in Washington, D.C. in February, meeting with legislators on the importance of retaining the movement's federal corporate income tax exemption, as well as passing member business lending legislation. Members of congress were impressed during visits at everything credit unions in California and Nevada are accomplishing within their individual communities.


Rodney Wilson, State Legislative and Regulatory Lobbyist for the California and Nevada Credit Union Leagues
updated 03/07/13 10:32 AM 2013-03-07 00:00:00.0
It's not every day you're afforded an opportunity to visit the Dominican Republic and share best practices of the U.S. credit union movement, but California and Nevada Credit Union Leagues State Legislative and Regulatory Lobbyist Rodney Wilson took the challenge head on. Wilson recently participated in the World Council of Credit Unions' (WOCCU) International Credit Union Leadership Program, where he and 10 other U.S. credit union professionals traveled to this country to help fellow colleagues understand what strategies have proved useful and successful in the industry.


L-R: Rep. Linda Sanchez, D-CA; Shelly Berryman, Vice President of Membership Development and Advocacy for SchoolsFirst FCU; Shruti Miyashiro, CEO of Orange County's CU; Jeff Napper, CEO of LBS Financial CU; and Matt Weidler, Political Liaison and Asset Analyst for Evangelical Christian CU
updated 03/07/13 10:31 AM 2013-03-07 00:00:00.0
A small group of credit union professionals participated in a district meeting with Rep. Linda Sanchez, D-CA, on Feb. 19—a meeting that continued to foster and develop a strong relationship with a member of Congress who has shown support for credit unions. Hosted at a local branch of LBS Financial CU, topics discussed included the credit union legislative agenda, local recovery from the financial crisis, and financial literacy.


updated 03/07/13 10:31 AM 2013-03-07 00:00:00.0
CURoots Cooperative member credit unions approved the transfer of CURoots ownership to the California League Services Corp. at a special meeting on Feb. 15, which means all member credit unions of the California and Nevada Credit Union Leagues will be eligible for CURoots' preferred member pricing on shared compliance and specialty internal audit services.


updated 03/07/13 10:30 AM 2013-03-07 00:00:00.0
Christian Community CU's Scholarships for Success Program is giving away $40,000 in scholarships for 2013. The program is open to all members with a checking account—and to apply, students need to be enrolled at a college, university or seminary.


The "Member Giveback" promotional icon.
updated 03/07/13 10:29 AM 2013-03-07 00:00:00.0
Patelco CU announced that as a result of a strong 2012 financial performance, it will offer discounts to members who were with the credit union on or before Dec. 31, 2012. The program, called "The Member Giveback," offers discounts on auto loan rates and waives home loan lender fees and credit card balance transfer fees.


updated 03/07/13 10:27 AM 2013-03-07 00:00:00.0
Evangelical Christian CU produced a webinar for its church ministry members that educated them on why and how commercial lending requirements are recently more stringent, what key metrics are available for evaluating the financial health of ministries, and the criteria commercial lenders use to evaluate creditworthiness.


Christopher Owen, CEO of Meriwest CU, with Marissa of Leland High School, who won first place in the seniors category for Meriwest's 2013 essay competition.
updated 03/07/13 10:27 AM 2013-03-07 00:00:00.0
Meriwest CU used an essay competition to ask its younger members to think "outside the box" and provide a different perspective regarding the mobile banking experience versus branch banking. Students made the case for credit unions retaining their branch offices despite modern technology, with a local high school senior, Marissa, winning first place in the competition. Winners were selected from 10th to 12th grades, respectively, with a first, second, and third-place finish.


updated 03/07/13 10:26 AM 2013-03-07 00:00:00.0
WestStar CU hosted a job fair in early March to help Las Vegas residents find employment in the gaming industry, with donated space provided by Boyd Gaming at The Orleans resort and casino. The Third Annual "Find a Job in Gaming" Job Fair offered more than 1,800 positions.


updated 03/07/13 10:26 AM 2013-03-07 00:00:00.0
Leaders from seven California credit unions were interviewed for a report entitled Small Business Lending: Advice from the CEOs of Financial Institutions. To read the interviews with KeyPoint CU CEO Brad Canfield, Redwood CU CEO Brett Martinez, North Island CU CEO Stephen O'Connell, San Francisco FCU CEO Steven Stapp, Travis CU CEO Patsy Van Ouwerkerk, CoastHills FCU CEO Jeff York, and Meriwest CU Senior Vice President and Chief Credit Officer Mark Antonioli, click here.


America's Christian CU CEO Mendell Thompson with the Pacheco family, who adopted two of their four children and shared their story during the "Call to Pray for Adoption" event.
updated 03/07/13 10:25 AM 2013-03-07 00:00:00.0
America's Christian CU hosted a "Call to Pray for Adoption" event that was open to the public in late February at its headquarters in Glendora, CA, where local church members, community advocates, community leaders, and adoption supporters attended. The credit union's adoption loan program has helped place more than 700 children in loving homes.


updated 03/07/13 10:25 AM 2013-03-07 00:00:00.0
Redwood CU, in partnership with the Sonoma County Office of Education and Santa Rosa City Schools, is offering its eighth free 16-hour Financial Academy for local high school students in March, using the High School Financial Planning Program (HSFPP) created by the National Endowment for Financial Education (NEFE).


updated 03/07/13 10:24 AM 2013-03-07 00:00:00.0
Financial Partners CU has launched its social media presence on Facebook ( and Twitter (, and is now sharing practical financial advice with members and listening to what members are saying. Additionally, the credit union plans on adding its presence on Slideshare and YouTube in 2014.


Darryl Johnson, Board Chairman of Kinecta FCU and Member of the Los Angeles Area Chamber of Commerce
updated 03/07/13 10:24 AM 2013-03-07 00:00:00.0
Kinecta FCU Board Chairman Darryl Johnson has been elected to serve as a board member of the Los Angeles Area Chamber of Commerce, joining this body as its first-ever credit union representative. The chamber works to shape the Los Angeles region through strategic initiatives and advocacy efforts surrounding key issues in Southern California.


updated 03/07/13 10:21 AM 2013-03-07 00:00:00.0
San Jose CU, a $139-million-asset credit union, has merged with National 1st CU ($200 million in assets). The name of the new credit union is PremierOne CU.


updated 03/07/13 10:21 AM 2013-03-07 00:00:00.0
Fort Bragg Community FCU, a $33-million-asset credit union, will merge into Mendo Lake CU ($126 million in assets) to help retain Fort Bragg members' variety of low-cost credit union services, according to a recent announcement.


Altura CU employees who volunteered at the 30th Annual Academic Decathlon in Riverside County.
updated 03/07/13 10:20 AM 2013-03-07 00:00:00.0
Altura CU employees, for the fourth consecutive year, assisted at the Riverside County Academic Decathlon, with 11 staff members serving as proctors during the "Super Quiz" portion of the event. More than 180 students in teams from 19 high schools competed in the event, which includes writing essays, delivering prepared and impromptu speeches, being interviewed by judges, and participating in the "Super Quiz." Altura CU also established a fund—and donated the first $5,000—to assist the family of San Bernardino County Sheriff Deputy Jeremiah MacKay, who was killed Feb. 12 in a shootout with Christopher Dorner, a former Los Angeles police officer who at the time made news headlines for his killing spree. Additionally, Altura CU awarded two Riverside, CA residents $500 each for using their Altura Visa Debit Cards to make purchases—part of a promotional effort by the credit union to point out the convenience of using its debit card.


Patsy Van Ouwerkerk, CEO of Travis CU and "Woman of the Year"
updated 03/07/13 10:19 AM 2013-03-07 00:00:00.0
Travis CU CEO Patsy Van Ouwerkerk was recognized as Woman of the Year by Solano County's 2013 Women's History Month Committee for her inspirational leadership and development of innovative programs in financial and life skills to help consumers become financially successful. Travis CU also launched a promotion focused on expanding its presence in the social media sphere, where the credit union's 10 Grand for 1 Fan Giveaway will pick one lucky Facebook fan to win $10,000 if the Travis CU Facebook page reaches 50,000 fans (aka likes) between Feb. 4 and March 31. Additionally, Travis CU won the Fairfield Daily Republic's Readers Choice Award for the 15th time in 16 years for being the best mortgage lender in Solano County. Also, Travis CU plans to help members who are facing lost wages due to furloughs because of the U.S. government's early 2013 budget cuts, also known as sequestration—lowering loan payments and extending the terms of loans.


L-R: Credit Union of Southern California SVP of Marketing and Development Michelle Hunter, new credit union member Carla Canales, and CEO Dave Gunderson at the Alhambra, CA branch.
updated 03/07/13 10:18 AM 2013-03-07 00:00:00.0
Credit Union of Southern California gained a "special" new member due to a question-and-answer session during the California and Nevada Credit Union Leagues' 2012 Annual Meeting and Convention last November in Las Vegas, where Carla Canales, 24, was part of a panel discussion of young non-credit union members. At the time, CU of SoCal CEO Dave Gunderson reached out to Canales—a management assistant with the Los Angeles County Department of Public Works—while she was on stage, offering to put $100 in her account if she would join the credit union, which has a branch in her employer's building. Canales ended up joining the credit union in early 2013. Additionally, Credit Union of Southern California is now offering mobile bill pay to its members, allowing those with Apple and Android mobile devices to transfer funds, pay bills, and schedule payments directly from their mobile banking app.


California and Nevada Credit Union Leagues EVP and COO Lucy Ito presents Joe Schroeder, CEO of Ventura County CU with the leagues' Unsung Hero Award.
updated 03/07/13 10:18 AM 2013-03-07 00:00:00.0
Ventura County CU CEO Joe Schroeder was named a recipient of the California and Nevada Credit Union Leagues' Unsung Hero Award for his long-time work and commitment to the credit union industry—an award honoring credit union industry individuals with at least 20 years of service who have made significant contributions to the community. Schroeder was also recently named to the executive committee of Member Business Lending LLC, the largest business-lending credit union service organization (CUSO) in the United States.


updated 03/07/13 10:17 AM 2013-03-07 00:00:00.0
SAFE CU Community Banking Manager Rachel Zillner helped raise more than $200,000 to build an outdoor classroom at Soil Born Farms, a nonprofit that teaches children in urban areas how sustainable farming works. Zillner participated in the fundraising drive as a member of the Sacramento Metro Chamber’s 2012 Leadership Sacramento class, with SAFE giving her the time off necessary to help lead the effort. In conjunction with this, SAFE also sponsored a $2,500 paver for an outdoor classroom, which will serve 2,500 area students and their families annually.


L-R: DJ Kristen Webster, DJ Crystal David, The Golden 1 CU Branch Sales Manager Nancy Garza, DJ Pepper Daniels, and DJ Tom Keffury collect pajamas during the "DJs for PJs" drive held at The Golden 1 CU.
updated 03/07/13 10:16 AM 2013-03-07 00:00:00.0
The Golden 1 CU employees and members of its Paso Robles branch recently teamed up to collect more than 500 pairs of pajamas during local country music radio station K-JUG's annual "DJs for PJs" drive, with pajamas donated to Central Coast Funds for Children. The Golden 1 CU also named Machelle Martin vice president of human resources, training and development. Additionally, The Golden 1 CU opened a San Francisco branch on Lombard Street, which was relocated from a different area.