CURoots offers a variety of services, including shared compliance and internal audit services to help you keep pace with ever-changing regulatory compliance while you focus on day-to-day credit union business. With our internal audit services, CURoots can help your credit union identify potential issues, assess risk, and save valuable time and resources by providing expert assistance for your auditing needs.
Research & Information Services
When technical challenges or complex situations arise at your credit union, turn to the Leagues’ Research & Information (R&I) Department. Our mission is to provide technical, compliance, operational, economic, and regulatory information in an understandable and easily accessible way.
Protect IT operations and member information with RiskWatch and FTSI. Comply with NCUA regulations and the Gramm-Leach-Bliley Act in an affordable, easy, and regulator-recommended way. RiskWatch also provides assessments of IT risk, red flags, and BSA risk; and automated self-assessments.
Moore Brewer Wolfe Jones Tyler & North
The Law Offices of Thomas H. Wolfe, PC have combined forces with the renowned credit union law firm Moore Brewer Jones Tyler & North, making it one of the country's largest credit union law firms. The firm offers a broad array of credit union-specific legal services, including bankruptcy, collections, compliance, governance, contracts, intellectual property, employment law services, as well as compliance-assured credit union forms.
Your CU Store
Your CU Store is a one-stop online resource providing stock and customized disclosures, deposit, and lending forms at affordable prices. All Your CU Store forms are easy to use, easy to understand, and compliance-protected by the law firm Moore Brewer Wolfe Jones Tyler & North. Spanish translation services are available.
FIS won the 2013 International Service Excellence Award for its North American Card Solutions division in the category of Division of a Large Business, recognizing FIS’ continuous efforts to deliver the best service to clients through technology and personal support.
“The needs of our clients are constantly evolving and, to meet them, we must always improve and innovate the ways we respond to their changing needs,” said Bruce Lowthers, EVP, North American Card Solutions, FIS. “Our team set a goal of delivering superior client experiences and these awards help validate that we are on the right path. While we are excited about this recognition, we remain committed to our goal and will push ourselves always to help our clients continue to be successful.”
FIS North American Card Solutions Chief Client Officer, Serena Smith, was named Chief Customer Officer of the Year. The award recognizes the many ways she leads her team to succeed for clients, such as implementing a case management system in order to analyze and review how quickly and thoroughly each client issue is handled. Smith is resolute in ensuring the team asks for feedback during every client interaction in order to resolve client issues as quickly as possible.