Top 3 Security Risks for Credit Unions that Text


Security is paramount when communicating sensitive information with credit union members. As Enterprise Text Messaging continues to gain traction—research has found that the majority of professionals are already using SMS for business purposes (often from personal devices)—yet information security and privacy concerns are top of mind. Despite these concerns many would agree that SMS response rates are reportedly significantly higher than the rates from traditional outreach efforts of phone calls and emails.

Credit unions have found text messaging to be increasingly popular among their members, so ensuring that sensitive personal information, such as account details, loan information, social security numbers and secure document exchange do not fall into the wrong hands is critical. Incorporating security into an Enterprise platform still preferred by members can be a significant IT challenge.

Click here to read the top three risks to be aware of when implementing an Enterprise Text Messaging solution.