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NCUA Encourages CUs to Take CISA Critical Infrastructure Survey

The National Credit Union Administration (NCUA) recently issued a press release which encouraged credit unions to provide feedback to the Department of Homeland Security’s Cybersecurity and Infrastructure Agency (CISA) on how they can best support critical infrastructure organizations.

The NCUA indicated that Congress has directed CISA to provide scalable commercial cybersecurity shared services to the critical infrastructure community to detect and prevent cybersecurity threats and mitigate vulnerabilities to improve America’s risk posture. CISA is prioritizing innovative solutions to customers but requires more feedback from these organizations.

Financial institutions — including credit unions of all sizes — are considered critical infrastructure in the United States and should always operate under the assumption that they are a target for cyber criminals and potentially hostile foreign nations. To ensure appropriate prioritization, CISA encourages credit unions to participate in the Critical Infrastructure Pilot Customer Survey.

The information collected from this survey will inform the selection of cybersecurity services offered by CISA to Critical Infrastructure organizations such as credit unions in the future. The survey is live and will close on July 8, 2024.

Questions should be directed to CISA at

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Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

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  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

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