Resources to help you navigate the changing regulatory landscape

Happy interested young African American woman in glasses and headphones watching educational webinar or online lecture, remembering information writing notes in copybook, preparing for exams at home.

Register for Sept. 27 NCUA Consumer Compliance Webinar

Credit unions can get valuable information on a range of consumer compliance and fair lending topics during an upcoming webinar hosted by the National Credit Union Administration on Wednesday, September 27, at 11 a.m. (Pacific).

Staff from the NCUA’s Office of Consumer Financial Protection will cover several subjects, including:

  • Exam observations.
  • Fair lending updates.
  • Complaint trends.
  • Hot topics and regulatory developments.

Registration for the “Consumer Compliance: Supervisory Observations and Hot Topics” webinar is now open. The webinar is scheduled to begin at 2 p.m. Eastern and will run for approximately 60 minutes. Participants will be able to log into the webinar and view it on their computers or mobile devices using the registration link. They should allow pop-ups from this website.

Participants can submit questions anytime during the presentation or in advance by emailing The email’s subject line should read, “Consumer Compliance: Supervisory Observations and Hot Topics.” Please email technical questions about accessing the webinar to either or

This webinar will be closed captioned and archived online approximately three weeks following the live event.

By subscribing to NCUA Express Messages, you can receive announcements about webinars and other NCUA activities and resources.

Access the ‘Compliance Hotline’
Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:

Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

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