Informing CUs as DMV Educates Residents on ‘REAL ID’

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The California Credit Union League recently learned that the California Department of Motor Vehicles (DMV) has contracted with a third-party marketing firm — RSE, headquartered in Sacramento — regarding outreach, information and education to the California public on the “REAL ID” program and its requirements.

Whether a credit union wants to provide REAL ID information to its members is entirely its decision. However, the League wanted to inform credit unions that this is taking place in case they are contacted.

Credit unions should be aware of the following:

  • RSE has subcontractors to help with this outreach. One of the subcontractors, Prosio Communications (based in Roseville), has reached out to at least one credit union via email.

  • To obtain a REAL ID, the DMV requires identity documents (passport, birth certificate, etc.), proof of social security number, and proof of residency documents (two forms). Proof of residency can include utility bills and financial records (bank and credit union statements). For more information on the requirements/documents needed to obtain a REAL ID, click here.

  • The DMV is working to educate California residents about what they need to know and do to obtain a REAL ID before the October 2020 federal enforcement date. An important part of this outreach is to remind Californians that they will be required to provide two different documents to verify their California residency and that these documents may include bank/credit union statements.

  • The inquiry from the third-party marketing firm (RSE) should ask if the credit union is interested in helping educate their members on the REAL ID requirements by including messaging about REAL ID on statement envelopes, the statement itself, a statement insert, and/or as a newsletter article. If interested, the marketing firm would provide digital files with the REAL ID seal, newsletter content, and/or statement messaging.

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