Member Access to Branch Services via Video During COVID-19 Restrictions

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CUNA Strategic Services’ alliance provider, POPi/o, is ready to help address this challenge.  For a limited time, POPi/o is offering a limited number of FREE video seat licenses per credit union to provide web-based video collaboration for your members to contact the credit union. 

The POPi/o platform allows members to click on a link you post on your webpage, social media channels, or e-mails.  The member can interact with credit union staff to exchange documents including photo ID’s, review documents, and provide signatures to authorize new accounts, new loans, and address other urgent account needs.

Timing is essential, so POPi/o has agreed to work overtime to enable you to GO-LIVE to your members within just a few days. 

To learn more and for the link, contact Leagues Vice President of Credit Union Solutions and Membership Tonja Wheatley at 909-212-6023 or tonjaw@ccul.org.