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Board Recap: DEIA, Annual Performance Plan, and Tanya Otsuka

The National Credit Union Administration (NCUA) Board of Directors met this week to discuss and act on two important credit union issues.

DEIA Strategic Plan
The NCUA Board reviewed its Diversity, Equity, Inclusion, and Accessibility (DEIA) Strategic Plan for 2024-2026. Staff from the Office of Minority and Women Inclusion presented the agency’s goals for workforce, vendors, and industry in the objectives of diversity, equity, inclusion, and accessibility, and discussed other strategies to informally promote community, such as affinity groups.

The ultimate objective is to complete the journey from compliance to optimal agency culture.

The DEIA Summit will be held from July 9-11, and the deadline for the credit union diversity self-assessment survey is February 15.

2024 Annual Performance Plan
The NCUA Board unanimously approved the 2024 Annual Performance Plan, which provides the agency with direction and guidance toward achieving its mission and strategic goals and objectives included in its 2022-2026 Strategic Plan.

The Strategic Plan includes the following goals: 1) ensure a safe, sound, and viable system of cooperative credit that protects consumers; 2) improve the financial well-being of individuals and communities through access to affordable and equitable financial products and services; and 3) maximize organizational performance to enable mission success.

Board Member Tanya Otsuka
This was NCUA Board Member Tanya Otsuka’s first meeting. The California and Nevada Credit Union Leagues look forward to having a collaborative partnership with Otsuka to discuss critical issues facing credit unions.

Otsuka was warmly welcomed by NCUA Chairman Todd Harper and Vice Chairman Kyle Hauptman, speaking briefly about the value of public service. All three thanked former Board Member Rodney Hood for his service on the NCUA Board and specifically his work in passing the Second Chance IRPS, championing the ACCESS Initiative, creating the Office of Financial Technology and Access, and developing the agency’s annual DEIA Summit.

Access the ‘Compliance Hotline’
Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:

Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

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