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California DFPI IT System Survey for Credit Unions & Banks

California DFPI’s IT System Survey for Credit Unions & Banks

The California Department of Financial Protection and Innovation (DFPI) has sent out its biennial IT survey to all banks, including Foreign Banking Organizations, Credit Unions, and Trust Companies. The survey was emailed on July 29 to each institution’s designated email address in accordance with Financial Code section 331.5.

The email contains a secure link to your individual institutions survey. The electronic 2023 IT Systems Survey is designed to help the DFPI assess the level of each licensee’s IT risk, allocate resources, and prepare for examinations.

Licensees are required to submit the survey pursuant to Financial Code section 455. Responses are kept confidential and used only in the examination process.

The survey was sent out on July 29 and will be due no later than August 31, 2023. If you have questions, please contact:

For credit unions: Senior Financial Institutions Examiner Eric Kwon at

For technical concerns:

‘Compliance Hotline’
Your California and Nevada Credit Union Leagues-member benefits also include the Compliance Hotline — providing exclusive access to dedicated compliance experts! Contact the hotline anytime to gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently:

With the Compliance Hotline, you can proactively respond to impromptu questions and issues by receiving clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additional League-Member Compliance Resources
More compliance resources and benefits of League membership include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information or questions, email Leagues Vice President of Regulatory Advocacy and Compliance Lisa Quaranta.

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