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Man holding a "fraud" sign.

Fraud Smishing Scam: Coast Central CU Alerts California DFPI

Coast Central CU has advised the California Department of Financial Protection and Innovation (DFPI) that its call center has received numerous calls from members and non-members indicating that they received fraudulent SMS text messages that purport to be from Coast Central.

It is believed that they are being sent to 707 area code numbers in hopes of getting clicks or calls. All the URLs are from the “inet2” domain with the “.org” top-level domain (TLD) extension. Examples include:

  • Note: these sites are not secure, so there is no certificate being sent.

To view visuals of what this looks like, click here.

Coast Central is definitely seeing its members experiencing fraud, and there are financial losses associated with this smishing campaign. Your credit union and members can avoid becoming a victim of a smishing attack by following a few simple steps:

  • Don’t click on links or call telephone numbers of unknown senders.
  • Don’t follow urgent instructions to visit a website.
  • Don’t give out your personal information such as passwords or account numbers.
  • Contact your financial institution if you mistakenly respond to a smishing message.

Please share this information with:

  • CEOs, COOs, and CFOs.
  • Risk officers, security officers, and compliance officers.
  • Branch managers and operations managers.
  • Electronic payment managers.
  • Collections managers and loan officers.

To view all Risk Alerts from the California and Nevada Credit Union Leagues, click here.

Access the ‘Compliance Hotline’
Your League-member benefits include the Compliance Hotline — providing exclusive access to dedicated compliance experts:

Using the above phone number and email address, you can gain access to a knowledgeable team that’s ready to address all your credit union’s compliance inquiries — promptly and efficiently. With the Compliance Hotline, you can proactively respond to impromptu questions and issues by getting clarity and insight on technical topics that normally slow you down. We want to help you unlock the full potential of your League membership by leveraging the resources and support you need to navigate the complex world of compliance effortlessly. We’re ALWAYS just a phone call or email away!

Additionally, other League-member compliance resources include:

  • ViClarity
  • CU PolicyPro
  • ComplySight
  • InfoSight
  • CU Store
  • Record Retention Guide
  • GRC Technology Solutions

For more information, email Lisa Quaranta.

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