Once the mortgage loan is booked, the credit union can’t just sit back and take the payments. There are many laws and regulations that affect the servicing of mortgage loans. This webinar focuses on the general servicing requirements of the laws and regulations applicable to all servicers.
During this session, we will examine each requirement including permitted and impermissible changes in terms for HELOCs and ARMs, periodic statements for HELOCs, maintenance of flood insurance and escrow accounts, private mortgage insurance notifications and cancellation requirements, handling error notifications and information requests, dealing with successors in interest, periodic statements, delinquency and loss mitigation requirements for certain servicers and also special protections under the Servicemember’s Civil Relief Act. After this session participants should be able to:
This session is designed for: mortgage loan officers, servicing staff, loan policy and procedure writers, compliance and audit
Mary-Lou Heighes is President and founder of Compliance Plus, Inc., which has been helping financial institutions with the development of compliance programs since 2000. She provides compliance training all over the country for various trade associations and financial institutions, and also speaks at numerous financial institution conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools and conducts dozens of webinars for organizations throughout the country.
2855 East Guasti Rd., Suite 202
Ontario, CA 91761
909.212.6000
1201 K. St., Suite 1050
Sacramento, CA 95814-3992
916.325.1360
c/o Great Basin FCU
9770 South Virginia Street
Reno, NV 89511-5941
202.638.5777 www.cuna.org
www.dfpi.ca.gov
Clothilde “Cloey” V. Hewlett — 415.263.8500
fid.state.nv.us
702.486.4120 (Las Vegas)
775.684.2970 (Carson City)