FIS Improves Client Experience

FIS has launched three new initiatives that are helping deliver the consistently excellent partnership credit unions are looking for.

Click here to learn about the new rollouts.

Here are the highlights:

#1 Move faster with improved self-service tools

• Find answers faster with new learning tools
• Connect and collaborate with peers in the FIS community
• Track the status of support tickets with the Ticket Activities feature

#2 Maximize your system investment with strategic client success plans and health checks

• Co-create a customized treatment strategy with your client success manager, including a personalized assessment and actionable insights
• Get a health check from solution experts to ensure systems are being fully utilized

#3 Increase team efficiency with focused client-training roadshows

• Benefit from complementary, in-person targeted product training and knowledge sharing

FIS is a business partner of the California and Nevada Credit Union Leagues. To learn more, contact Joe Keller.